Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.
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Inside.com might be a bit more popular than Delighted. We know about 2 links to it since March 2021 and only 2 links to Delighted. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago
Inside.com is an internet community. Its like reddit or quora. The author of the article appears to be an american (went to ucla). So, dont think his opinion has any weight. How about something from a reputable. Source: over 1 year ago
Inside.com has a newsletter that keeps you up to date on the latest stuff, and there is a podcast called "Investing in AI" which also discusses a lot of the breakthrough stuff (from the perspective of investing in it). Source: over 2 years ago
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