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Delighted VS Helium 10

Compare Delighted VS Helium 10 and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Helium 10 logo Helium 10

Our software contains multiple Amazon seller tools to help you find high ranking keywords, identify trends, spy on competitors, & optimize product listings.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Helium 10 Landing page
    Landing page //
    2023-08-20

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Helium 10 features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Helium 10 videos

+ Add

Helium 10 Tutorial, Review & The Smoothest Amazon FBA Product Research Strategy

More videos:

  • Review - Jungle Scout VS. Helium 10 - Which Amazon Product Research Tool Is Best?
  • Review - Jungle Scout vs. Helium 10 vs. Viral Launch - Best Amazon FBA Software Tool

Category Popularity

0-100% (relative to Delighted and Helium 10)

Delighted

Helium 10

Customer Feedback
100 100%
Customer Feedback
0% 0
eCommerce
0 0%
eCommerce
100% 100
Surveys
100 100%
Surveys
0% 0
eCommerce Tools
0 0%
eCommerce Tools
100% 100

User comments

Share your experience with using Delighted and Helium 10. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Helium 10

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Helium 10 Reviews

  1. Best all in in tool for Amazon Sellers

    Using Helium 10 you have more than 15 tools in 1. From product and keyword research to competitive analysis, keyword tracking, hijacking alerts, FBA reimbursement, ad campaign manager...

    There's no other tool than can offer you that

    🏁 Competitors: Jungle Scout, Sellics
    👍 Pros:    All in one
13 Best Amazon Listing Optimization Tools 2022– Ultimate Guide
. There are number of Helium 10 Reviews which are available online and each of these experts are satisfied with their tools and eBooks and guides.
Source: boostmyecommerce.com
Top 10 Best Amazon Seller Tools for an Advanced Level
There are important software for Amazon beginners. There are Amazon seller tools that exist beyond brand development level, like Helium 10. Sellers’ activity is impossible without such software.
Source: profitwhales.com
18 Free and Paid Helium 10 Alternatives for 2022
Many Amazon sellers consider Helium 10 as the default Amazon tool, but Helium 10 isn't always the best option. There are Helium 10 alternatives that work just as well or even better than Helium 10 in some areas.
Source: www.bindwise.com

Social recommendations and mentions

Based on our record, Delighted should be more popular than Helium 10. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Helium 10 mentions (1)

  • Finding Keywords with Helium 10 - A Short Guide
    Go to helium10.com and sign up for a free account. The free plan provides access to 2 uses of Cerebro per day. Source: almost 3 years ago

What are some alternatives?

When comparing Delighted and Helium 10, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Jungle Scout - Amazon product research made easy.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Sellics - Sellics helps you to boost Your Amazon sales.

Survicate - Collect feedback on your website and find out more about your visitors.

Reviewbox - E-commerce data tool to monitor customer reviews, track online pricing, optimize AMS tools, and more from Amazon, Walmart, and other major online retailers.

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