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Delighted VS Froged

Compare Delighted VS Froged and see what are their differences

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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Froged logo Froged

One click solution providing easy-to-use marketing, sales and support services to turn website visitors into happy customers.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Froged Landing page
    Landing page //
    2023-05-21

Froged is a customer engagement platform that allows companies to discover what is most important for each user, provide better support, create effective campaigns and generate better results. One click solution providing easy-to-use marketing, sales and support services to turn website visitors into happy customers.

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February
Edit details

Froged

Website
froged.com
Pricing URL
Official Froged Pricing
$ Details
freemium €29.0 / Monthly (500 contacts)
Platforms
Browser REST API
Release Date
2019 November
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Froged features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Froged videos

+ Add

Froged Review and Demo: Website Chat Tool

Category Popularity

0-100% (relative to Delighted and Froged)

Delighted

Froged

Customer Feedback
100 100%
Customer Feedback
0% 0
Customer Support
0 0%
Customer Support
100% 100
Surveys
100 100%
Surveys
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using Delighted and Froged. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Froged

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Froged Reviews

We have no reviews of Froged yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Froged mentions (0)

We have not tracked any mentions of Froged yet. Tracking of Froged recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Froged, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

ChatWoot - Open-source omnichannel customer engagement platform

Survicate - Collect feedback on your website and find out more about your visitors.

Twilio Studio - Accelerate your customer engagement roadmap

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