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Delighted VS Closer

Compare Delighted VS Closer and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Closer logo Closer

Digitize your sales team | Video calls for sales
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Closer Landing page
    Landing page //
    2021-10-28

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Closer features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Closer videos

+ Add

Closer - Movie Review

More videos:

  • Review - DAVE CHAPPELLE THE CLOSER REVIEW | Double Toasted
  • Review - The Breakfast Club Reacts to Dave Chapelle's Netflix Special "The Closer"

Category Popularity

0-100% (relative to Delighted and Closer)

Delighted

Closer

Customer Feedback
100 100%
Customer Feedback
0% 0
Sales
0 0%
Sales
100% 100
Surveys
100 100%
Surveys
0% 0
Productivity
0 0%
Productivity
100% 100

User comments

Share your experience with using Delighted and Closer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Closer

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Closer Reviews

We have no reviews of Closer yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Closer mentions (0)

We have not tracked any mentions of Closer yet. Tracking of Closer recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Closer, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Cohere Chime - Your site is a storefront, treat it like one with the Cohere Chime widget.Close more customers faster with instant live video calls.Get 40% more connected calls with the Cohere widget, directly from your site.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Pluot Communications - Big-screen video conferencing for startups

Survicate - Collect feedback on your website and find out more about your visitors.

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

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