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Delighted VS Captisa

Compare Delighted VS Captisa and see what are their differences

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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Captisa logo Captisa

An online form builder with database storage. Create online forms with workflows, conditional logic, duplicate detection rules, views, filters, charts, and dashboards
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Captisa Landing page
    Landing page //
    2019-01-05

An online form builder with database storage. Create online forms with workflows, conditional logic, duplicate detection rules, views, filters, charts, and dashboards

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February
Edit details

Captisa

Website
captisa.com
Pricing URL
-
$ Details
-
Platforms
Web
Release Date
-
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Captisa features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Captisa videos

+ Add

Captisa Forms - Duplicate Detection Rules

More videos:

  • Review - Genderella Prom Book Trailer by Courtney Captisa

Category Popularity

0-100% (relative to Delighted and Captisa)

Delighted

Captisa

Customer Feedback
100 100%
Customer Feedback
0% 0
Form Builder
0 0%
Form Builder
100% 100
Surveys
88 88%
Surveys
12% 12
Forms And Surveys
0 0%
Forms And Surveys
100% 100

User comments

Share your experience with using Delighted and Captisa. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Captisa

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Captisa Reviews

We have no reviews of Captisa yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Captisa mentions (0)

We have not tracked any mentions of Captisa yet. Tracking of Captisa recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Captisa, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Jotform - Free Online Form Builder & Form Creator

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

iFormBuilder - Mobile Data Collection | iOS and Android

Survicate - Collect feedback on your website and find out more about your visitors.

Formstack - Use our drag and drop online form builder for surveys, registrations, payment collections, lead generation and more. Our online forms offer robust features and 50+ integrations that allow you to automate workflows, capture leads & more.

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