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DeDupeD VS Zendesk Support

Compare DeDupeD VS Zendesk Support and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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DeDupeD logo DeDupeD

DeDupeD is a productivity app that helps detect and manage duplicate records for not only Lead, Contact, Account, or Case but also for any other Dynamics 365 CRM entities

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • DeDupeD Landing page
    Landing page //
    2023-10-18

DeDupeD is a powerful data cleansing app for Dynamics 365 that assists users in swiftly identifying and managing duplicate CRM data. DeDupeD ensures data accuracy and quality by empowering organizations to effortlessly detect, prevent, and merge duplicate records within Dynamics 365. With a clean database, salespeople can save time on redundant activities, such as repeatedly reaching out to the same customer due to duplicated contact records. There is no need to manually sift through the CRM database to identify duplicate Dynamics 365 CRM records. The app can be configured to identify duplicate records within any out-of-the-box (OOB) or custom entities, whether they are leads, contacts, accounts, and more.

Not present

DeDupeD

Website
inogic.com
Pricing URL
Official DeDupeD Pricing
$ Details
paid Free Trial
Release Date
2023 October
Edit details

Zendesk Support

Website
zendesk.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

DeDupeD features and specs

  • Detects duplicate records: Yes
  • Duplicate Form Notification: Yes
  • On-Demand Duplicate Identification: Yes
  • Duplicate Prevention: Yes
  • Clean-up History Duplicate Records in Bulk: Yes
  • User-Friendly Interface: Yes

Zendesk Support features and specs

No features have been listed yet.

DeDupeD videos

+ Add

Data Hygiene App for Dynamics 365 CRM to Detect, Prevent, and Merge Duplicate Data - DeDupeD!

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to DeDupeD and Zendesk Support)

DeDupeD

Zendesk Support

Data Hygiene
100 100%
Data Hygiene
0% 0
Customer Support
0 0%
Customer Support
100% 100
CRM
19 19%
CRM
81% 81
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DeDupeD and Zendesk Support

DeDupeD Reviews

We have no reviews of DeDupeD yet.
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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing DeDupeD and Zendesk Support, you can also consider the following products

DQGlobal DQ Match - DQ Match works directly with the CRM application or database(s) to identify duplicates and ensure that the data is correctly formatted and duplicate free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Paribus - Find out for free if online stores owe you a refund!

Zoho Desk - Industry's first context-aware Helpdesk Software

Blazent - Blazent is a cloud-based IT data integrity engine that aggregates, reconciles and consolidates IT data.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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