Software Alternatives & Reviews

Datto VS Heat ITSM

Compare Datto VS Heat ITSM and see what are their differences

Datto logo Datto

Datto protects essential business data for tens of thousands of the world's fastest growing companies, delivering uninterrupted access to data on site, in transit, and in the cloud.

Heat ITSM logo Heat ITSM

Heat ITSM is a cloud-based IT management system that offers the highly advanced, simple yet powerful, flexible, and all in all cloud IT management solution.
  • Datto Landing page
    Landing page //
    2023-10-01
  • Heat ITSM Landing page
    Landing page //
    2023-08-25

Datto videos

Datto RMM & Autotask PSA Overview

More videos:

  • Review - Autotask Overview
  • Review - What Is Autotask PSA & How Does It Work?
  • Review - Datto's First Impressions of Destiny 2: Beyond Light
  • Review - 4 Years of Destiny and Youtube - Datto's Destiny Retrospective & Review
  • Review - Datto's First Impressions on the Destiny 2 Forsaken Expansion

Heat ITSM videos

Flycast Partners | Who Is Ivanti and What Is HEAT ITSM?

More videos:

  • Review - Who Is Ivanti and What Is HEAT ITSM YouTube

Category Popularity

0-100% (relative to Datto and Heat ITSM)
Help Desk
100 100%
0% 0
DevOps Tools
0 0%
100% 100
IT Management
100 100%
0% 0
Product Deployment
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Datto and Heat ITSM

Datto Reviews

15 Best Acronis Alternatives 2022
Datto SIRIS is an all-in-one business continuity and disaster recovery solution used to assist Managed Service Providers (MSPs) to recover from a disaster, prevent data loss, minimize downtime, and continue or resume normal business activities.
20 PSA Software Tools, Alternatives for MSPs & VARs
3. Autotask: Widely considered one of the top-two PSA providers to MSPs and IT service providers (the other is ConnectWise). Owned by a private equity firm, Autotask spent recent years localizing its cloud software for IT service providers worldwide. The company has also acquired RMM and file sync and sharing tools.

Heat ITSM Reviews

We have no reviews of Heat ITSM yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Datto seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Datto mentions (5)

  • A little Kaseya silliness...
    Yes, I understand what is happening. The "issue" is that the email appears to have been written more for IT Glue people -- and then someone edited the top portion a bit to be more Datto-specific without really cleaning up the rest of the email (or the sender/from itself). As I said, if you see my Edit, I actually got a new email a few hours later -- that is actually from a datto.com email address and more... Source: over 1 year ago
  • A little Kaseya silliness...
    Indeed. And see my edit -- I actually just got an updated email with the same subject that came from datto.com and was really about Datto stuff instead of IT Glue stuff! :). Source: over 1 year ago
  • Cancelling my Datto Services After Kaseya took over: My Story
    As I'm getting my stuff ready to present to my attorney, I get an email from [postmaster@kaseya.onmicrosoft.com](mailto:postmaster@kaseya.onmicrosoft.com) that my email bounced due to security or policy settings at datto.com. What the....? For real? C'mon man. I print that email as well as the others, and head off to see my attorney. He looks everything over, looks at me and says "Are all vendors in your industry... Source: almost 2 years ago
  • Datto sales guy spammed my phone.
    I took advantage of M365's message rules, and set up a rule that all emails from @ datto.com gets forwarded to their support email address. Which then creates a ticket, which then emails me, which then forwards to their support ticket, which then.... well. You get the idea. Source: over 2 years ago
  • Microsoft Patch Tuesday — CyberHoot
    In order to stay up to date at all times, it’s important to deploy a cloud-based patch management solution to automatically update software whenever and wherever necessary. Most Managed Service Providers leverage one of the big three Remote Monitoring and Management (RMM) solutions (Connectwise, Datto, and Kaseya) for patching their managed systems. These RMM solutions also provide monitoring, and remote access in... Source: over 2 years ago

Heat ITSM mentions (0)

We have not tracked any mentions of Heat ITSM yet. Tracking of Heat ITSM recommendations started around Mar 2021.

What are some alternatives?

When comparing Datto and Heat ITSM, you can also consider the following products

Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.

Specops Deploy - Specops Deploy is the name of an advanced deployment program that simplifies the installation of the software and applications in addition to the multiple operating systems.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

IBM Tivoli Monitoring - IBM Tivoli Monitoring aims to manage and solve the problems of almost all IT based products and services.

LabTech - LabTech is one of the leading IT automation programs that is designed for automating the all kind of IT related tasks and improving the IT services as well.

Brainware Software Management - Brainware Software Management is a software and security management system for the IT and network administrators.