Software Alternatives, Accelerators & Startups
Register | Login

DataKnowl VS Grasshopper

Compare DataKnowl VS Grasshopper and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

DataKnowl logo DataKnowl

DataKnowl is an intelligent CRM & Customer Service platform featuring an easy CRM, Business Phone, Cloud Contact Center, Support Ticketing, and AI Virtual Agents for automated customer engagement.

Grasshopper logo Grasshopper

Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.
  • DataKnowl Landing page
    Landing page //
    2024-08-30

DataKnowl is a versatile CRM and Customer Service platform designed to transform how businesses interact with their customers. It integrates a user-friendly CRM, an efficient Business Phone System, and an omni-channel Cloud Contact Center to offer seamless communication across various channels, including voice, email, chat, and social media. This ensures businesses can provide a consistent and personalized customer experience.

The platform also features a straightforward Support Ticketing System, streamlining the process of managing and resolving customer inquiries efficiently. What truly distinguishes DataKnowl is its cutting-edge AI-based Virtual Agents. These agents can automate a myriad of customer service tasks, from answering FAQs to guiding through transactions, effectively acting as an extended arm of your customer service team.

Moreover, DataKnowl introduces the concept of V-Force, a Virtual Workforce powered by these Virtual Agents. This innovative approach allows businesses to deploy Virtual Receptionists and other automated roles that can handle appointments, bookings, and provide information, among other tasks. This not only enhances the customer experience by ensuring quick and accurate responses but also significantly reduces the load on human agents, allowing them to focus on more complex and sensitive interactions.

By leveraging the power of AI and automation, DataKnowl aims to revolutionize customer engagement and workforce management. It is the ideal platform for businesses looking to boost their customer service efficiency, enhance customer satisfaction, and drive operational growth in the digital era.

  • Grasshopper Landing page
    Landing page //
    2022-11-06

DataKnowl features and specs

No features have been listed yet.

Grasshopper features and specs

  • Professional Image
    Grasshopper helps small businesses project a more professional image with features like a dedicated business number, custom greetings, and voicemail transcription.
  • Portability
    The virtual phone system allows you to make and receive calls on your existing devices, so you can manage your business calls from anywhere.
  • Ease of Use
    Grasshopper is designed to be user-friendly with a straightforward setup process, making it accessible for businesses without technical expertise.
  • Scalability
    Grasshopper offers a variety of plans, allowing businesses to scale their communication needs as they grow.
  • Features
    Grasshopper includes a range of useful features such as call forwarding, business texting, voicemail transcription, and extensions, catering to various business needs.

Possible disadvantages of Grasshopper

  • Cost
    Grasshopper's pricing may be considered high for very small businesses or startups, especially when compared to other VoIP services.
  • Limited International Features
    The service's international call capabilities are limited, which might be a drawback for businesses with a global client base.
  • No Unified Communication Platform
    Grasshopper focuses solely on phone services and does not offer a unified communication platform that includes video conferencing or team messaging.
  • Call Quality
    Some users have reported occasional call quality issues, such as dropped calls or static, which can hamper business communications.
  • Lack of Integration
    Grasshopper does not offer many integrations with other business software, which could be a limitation for companies looking to streamline their operations.

DataKnowl videos

No DataKnowl videos yet. You could help us improve this page by suggesting one.

Add video

Grasshopper videos

+ Add

Grasshopper Phone System Review | ENTREPRENEURS NEED THIS

More videos:

  • Review - Grasshopper Phone System Review: Pricing, Complaints, Number Comparisons - RingCentral Phone.com
  • Review - 5 Reasons Grasshopper VOIP is NOT GOOD for Small Business

Category Popularity

0-100% (relative to DataKnowl and Grasshopper)

DataKnowl

Grasshopper

Chatbots
100 100%
Chatbots
0% 0
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

Share your experience with using DataKnowl and Grasshopper. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare DataKnowl and Grasshopper

DataKnowl Reviews

We have no reviews of DataKnowl yet.
Be the first one to post

Grasshopper Reviews

10 Best Business VoIP Phone Services for Small Businesses (2020)
GrassHopper is the best virtual phone system for small business owners. It comes with all the standard VOIP service features like call forwarding, voicemail, caller ID, etc. It enables you to make calls using a regular phone number. Their extensions can be used to make conference calls, which is great for inbound team meetings.
Source: www.isitwp.com
Difference between Grasshopper and MyOperator
*Grasshopper and its logo are registered trademarks of Grasshopper. MyOperator is not associated with Grasshopper in any way and its trademarks are only used here for comparative purposes.
Source: myoperator.co
Compare 5 Best Virtual Phone Number Providers for Your Businesses in 2018
Grasshopper is another virtual phone number service provider offers great pricing options and various facilities to their users. To start-up, you’ve to pick a number of your choice for your business, record your custom greeting, add various departments and employees and Ta-dah…. You’ve done making your very own virtual phone number. Now you can get calls, voicemails, and...
Source: www.digifloor.com

Social recommendations and mentions

Based on our record, Grasshopper seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DataKnowl mentions (0)

We have not tracked any mentions of DataKnowl yet. Tracking of DataKnowl recommendations started around Mar 2024.

Grasshopper mentions (5)

  • Best alternative to personal cell phone for business use?
    Grasshopper works great. https://grasshopper.com/. Source: about 2 years ago
  • In their efforts to put every round from the clip into their foot, Blizzard will be recording voice chat in Overwatch 1.5(Also your account requires a phone number now)
    Get a burner number, there's services for that. Something like Grasshopper. Source: over 2 years ago
  • Toll-Free Number
    I used grasshopper.com successfully. Not sure what the free tier is now. Source: almost 3 years ago
  • Ringcentral cheaper alternative; sales team?
    Https://grasshopper.com/ has a lot of useful features that you may like. It's reasonably priced. Source: over 3 years ago
  • Is there a way to make outgoing calls show up on caller id as business number?
    Yes, get service like Grasshopper, and she can install the app and call from her own extension of your business line. Https://grasshopper.com/. Source: almost 4 years ago

What are some alternatives?

When comparing DataKnowl and Grasshopper, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Dialogflow - Conversational UX Platform. (ex API.ai)

Loading...