Software Alternatives & Reviews

CyTrack VS CallShaper

Compare CyTrack VS CallShaper and see what are their differences

CyTrack logo CyTrack

Customer experience technology to communicate with customers in any way they choose, connecting them to the right person with accurate information to hand

CallShaper logo CallShaper

Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.
  • CyTrack Landing page
    Landing page //
    2022-01-16
  • CallShaper Landing page
    Landing page //
    2023-07-21

CyTrack videos

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CallShaper videos

CallShaper Cloud-Based Hosted Dialing Platform Overview

More videos:

  • Review - Reporting : CallShaper's Hosted Dialing Platform (Cloud Based) - Customer Contact Solutions
  • Review - Scorecards : CallShaper's Predictive Dialing Platform (Cloud Based) - Virtual Service Center

Category Popularity

0-100% (relative to CyTrack and CallShaper)
Call Center Software
100 100%
0% 0
Communication
0 0%
100% 100
Cloud Contact Center
34 34%
66% 66
Phone System
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CyTrack and CallShaper

CyTrack Reviews

Best Call Center Software: The Complete List (2020 Update)
CyTrack Customer Experience technology integrates into your telephone systems, CRM and database, allowing you to respond immediately and professionally to customers across a broad range of channels. Businesses can now connect customers to the right person, provide them with accurate information and imrpove overall customer experience and your business.

CallShaper Reviews

Best Call Center Software: The Complete List (2020 Update)
CallShaper helps with increased agent efficiency, measuring performance, and hosts everything in the cloud. They provide reporting tools, campaign management tools, integrations, and stellar supervisor applications that all help improve call center procedures.

What are some alternatives?

When comparing CyTrack and CallShaper, you can also consider the following products

StataPile - Analyze every call to identify operational or service-based issues before you lose customers, automate coaching for all your agents, and gain insight into not only how many sales you receive, but also how many sales you lose—and why.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

EasyCall Cloud - EasyCall is call center system software easy and intuitive, the fully managed cloud solution for inbound and outbound calls of your contact and call center.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.