CXInfinity is a contact center solution provider for omnichannel engagement. We intend to create software that equips businesses to engage with their customers in real-time, when and where it matters the most. Our solutions are designed for all size businesses, from enterprise to startups and all industries, including Credit Unions and banks, insurance, e-commerce, and more. We believe our single box setup with powerful integration can elevate agent and customer experience to the next level. To understand and manage customer relationships, CXInfinity allows businesses to engage with customers across digital channels in real-time. Our proactive engagement approach enables companies to create a personalized web experience for every visitor because more satisfied customers mean more leads. We believe agents should focus on creating exceptional experiences and so have dedicated agent workspace with a single screen and integrated view of all channels and customer details. Moreover, we equip agents with built-in Knowledge Base and Case Management tools to make every conversation count. Our intelligent routing system helps the right skilled agent to handle the conversation to ensure instant and quality resolution. And then we have smart bots to handle level 1 queries of customers leaving agents to focus on more complex issues. But, this is not all; there’s a lot more CXInfinity has for its customers to simplify the life of their customers. Visit the website.
Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.
Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.
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It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.
Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!
I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.
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