Software Alternatives, Accelerators & Startups

cux.io VS ClickTale

Compare cux.io VS ClickTale and see what are their differences

cux.io logo cux.io

Digital Experience Analytics tool that automates UX & analytics to excel customer's perspective and provide business growth

ClickTale logo ClickTale

Improve digital customer experience and increase conversion rates with our suite of website heatmaps, conversion funnels, session playback and form analytics.
  • cux.io Landing page
    Landing page //
    2023-05-17

CUX is a Digital Experience Analytics tool, helping companies save up to 5x time on analytics and drawing valuable conclusions. We eliminate data overload with a laser focus on user problems, frustrations, and all bottlenecks that can prevent them from using online channels to buy product and services.

CUX is a comprehensive, user-focused analytics tool that provides instant behavioral insights.
✔ Goal-oriented Analytics: CUX automatically selects ONLY the data that is relevant to individual business goals. ✔ Qualitative and Quantitative Assessments provided by one tool. ✔ Knowledge: We support users with trainings, onboarding, mentoring, audits and monthly recommendations. ✔ AIocado: our very own AI-analytics concierge will show you precisely the reasons for your conversion drops, places of users' frustration, recommendations and more.

CUX is a solution for all industries in which the customer comes into contact with a digital product, such as e-commerce, SaaS and B2B businesses, companies providing marketing services, or software houses. We cooperate with the Innovation, Marketing, Product, and E-com departments within the companies.

CUX in nutshell: ✔ User Behavior Analysis ✔ Experience Metrics ✔ Goal-Oriented Analysis ✔ Conversion Waterfalls ✔ Entire Visits Recording ✔ Heatmaps ✔ Pre-analysis & Alerts ✔ Auto-capture Events ✔ Retroactive Analysis ✔ 100% GDPR-compliant ✔ Data stored in EOG ✔ SSL secured

  • ClickTale Landing page
    Landing page //
    2023-07-26

cux.io

Website
cux.io
$ Details
paid Free Trial
Platforms
Browser Android iOS Mac OSX Web Google Chrome Windows Firefox Chrome OS Safari iPhone
Release Date
2019 July

cux.io features and specs

  • User Experience Optimization
    Cux.io provides detailed insights into user behavior, helping businesses optimize their websites for better user experience and increased conversions.
  • Advanced Analytics Visualizations
    The platform offers heatmaps, session recordings, and other visualization tools that make it easier to understand user interactions on the website.
  • Real-time Data Processing
    Cux.io allows for real-time monitoring of user activities, enabling businesses to make quick data-driven decisions.
  • Integration Capabilities
    The platform can be integrated with other tools and platforms, allowing for seamless data sharing and enhanced functionality.

Possible disadvantages of cux.io

  • Learning Curve
    Users new to analytics platforms might face a steep learning curve when first using Cux.io due to its array of features and data types.
  • Pricing for Advanced Features
    The full suite of Cux.io's advanced features might come at a higher cost, which could be a consideration for smaller businesses or startups with limited budgets.
  • Data Privacy Concerns
    As with any tool that tracks user behavior, there may be concerns regarding data privacy and compliance with regulations such as GDPR.
  • Limited Offline Support
    Depending on the nature of support services, there might be limited offline or personalized customer support available, which could be a drawback for some users.

ClickTale features and specs

  • In-depth Analytics
    ClickTale provides comprehensive insights into user behavior with heatmaps, session replays, and advanced segmentation, enabling businesses to understand user interactions deeply.
  • User Experience Optimization
    Helps in identifying areas of friction and drop-off points in user journeys, facilitating the optimization of website or app experiences to improve conversion rates.
  • Integration Capabilities
    Seamlessly integrates with various other tools and platforms like Google Analytics, Adobe Analytics, and more, allowing for a unified analytics ecosystem.
  • Customizable Dashboard
    Offers customizable dashboards and reporting features, allowing users to focus on the specific metrics and insights that matter most to their business.
  • Customer Support and Training
    Provides robust customer support and training resources, including webinars and detailed documentation, to help users maximize the platform’s potential.

Possible disadvantages of ClickTale

  • High Cost
    The platform can be expensive, making it less suitable for small businesses or startups with limited budgets.
  • Complexity
    The extensive range of features and customization options can be overwhelming for new users, requiring a steep learning curve.
  • Performance Impact
    Implementing ClickTale on a website can have some impact on page load times, potentially affecting user experience if not optimized correctly.
  • Data Privacy Concerns
    Given the tool’s capabilities in tracking user behavior, there may be privacy concerns or compliance challenges, especially with regulations like GDPR.
  • Limited Mobile Insights
    While ClickTale offers mobile analytics, some users find that the depth and breadth of insights for mobile applications are not as comprehensive as those for desktop platforms.

cux.io videos

cux.io | Disrupt Berlin 2019

More videos:

  • Review - CUX.io - A complete walkthrough + Special LTD[SaaS Mantra]

ClickTale videos

Clicktale Review - Indepth Look at Heatmaps and Visitor Mov

More videos:

  • Review - ClickTale Review Video
  • Review - Clicktale Review and Special Offer for MarketingProfessor.com Subscribers

Category Popularity

0-100% (relative to cux.io and ClickTale)
Web Analytics
27 27%
73% 73
Heatmaps
30 30%
70% 70
Analytics
27 27%
73% 73
User Experience
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare cux.io and ClickTale

cux.io Reviews

  1. Michal
    · Marketing manager at SygnaApp ·
    I will recommend it!

    Great product. For me - 10/10

  2. Tomasz Abramski
    · UX Designer at PCMI ·
    My impression of usage Cux.io

    Cux.io has a very clear and intuitive interface that helps you with analysis records of the user journey on your page. It is very easy to integrate it with your page and track what people do on your page (by watching videos or analysis heatmaps). You can analysis on which devices and browser people behave and see differences between mobile and desktop versions of products. I think it is the best tool for the quality analytics of digital products.

    🏁 Competitors: Hotjar, Crazy Egg
    👍 Pros:    Intuitive|Simple|Easy integration
    👎 Cons:    Lack support by phone
  3. Ivan Martinez Pupo
    · Senior Software Engineer at ShareNow ·
    Great Experiencie

    The people in Cux.io are really focused on giving the best service and inside knowledge to their clients. They are taking the Analysis of customers behaviours to a new Level, which at the same time marks a difference with other tools that just compile huge amounts of Data.

ClickTale Reviews

8 Awesome Web Usability Testing Apps for your Startup
ClickTale offers an easy to use platform that helps you analyse, understand and improve how your website & mobile users interact with your website/App. Their features include session playbacks, a selection of heat maps, a conversion funnel, form analytics and a number of other usability testing tools.
Source: techbloke.com

Social recommendations and mentions

Based on our record, ClickTale seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

cux.io mentions (0)

We have not tracked any mentions of cux.io yet. Tracking of cux.io recommendations started around Mar 2021.

ClickTale mentions (1)

  • Eero uploading user tracking data?
    Https://contentsquare.com/clicktale/ is all I could find. Source: about 2 years ago

What are some alternatives?

When comparing cux.io and ClickTale, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

LiveSession - LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics.

Crazy Egg - Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.

Lucky Orange - Get into the minds of your customers by watching them navigate your site and chatting with them as they do so.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.