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CustomerGauge VS NICE inContact

Compare CustomerGauge VS NICE inContact and see what are their differences

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Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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  2. » Videos
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CustomerGauge logo CustomerGauge

CustomerGauge is an end-to-end, fully integrated customer feedback analytics tool.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • CustomerGauge Landing page
    Landing page //
    2023-04-29
  • NICE inContact Landing page
    Landing page //
    2023-10-04

CustomerGauge videos

+ Add

What is CustomerGauge? Learn about this advanced platform to measure Net Promoter

More videos:

  • Review - CustomerGauge Account ExperienceTM
  • Review - CustomerGauge Real-Time Customer Feedback

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to CustomerGauge and NICE inContact)

CustomerGauge

NICE inContact

User Feedback
100 100%
User Feedback
0% 0
Communication
0 0%
Communication
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using CustomerGauge and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CustomerGauge and NICE inContact

CustomerGauge Reviews

We have no reviews of CustomerGauge yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing CustomerGauge and NICE inContact, you can also consider the following products

Gainsight - Customer Success for the New Enterprise

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Totango - Totango is a Customer Success Software Platform

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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