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Customer Support Automation Tool VS Genesys PureConnect

Compare Customer Support Automation Tool VS Genesys PureConnect and see what are their differences

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Customer Support Automation Tool logo Customer Support Automation Tool

A team member who will handle your mobile support routine

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Customer Support Automation Tool Landing page
    Landing page //
    2022-10-31
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Category Popularity

0-100% (relative to Customer Support Automation Tool and Genesys PureConnect)

Customer Support Automation Tool

Genesys PureConnect

Productivity
100 100%
Productivity
0% 0
Communication
0 0%
Communication
100% 100
Customer Support
6 6%
Customer Support
94% 94
Automation
100 100%
Automation
0% 0

User comments

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What are some alternatives?

When comparing Customer Support Automation Tool and Genesys PureConnect, you can also consider the following products

The SaaSy People - Exceptional customer experiences, every time.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Directly - Directly provides on-demand customer service apps.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Table Duck - Customer support automation made easy

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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