Based on our record, EverAfter seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Most b2c companies don't have CS teams, some do.. Mainly when its a high-value product with complex onboarding. I know Lumen does. Anyways, a great software for b2b that you won't hear about us often is everafter.ai - unlike the others, its for the customer-facing interaction vs. a CRM/analytics like the others. Source: almost 2 years ago
LiveAgent Customer Service Directory - Here at LiveAgent, we often get requests for help from customers of other companies.
Rocketlane - A collaborative customer onboarding platform
Quotes on Slides - Stunning slides, monthly delivered
UserGuiding - Create in-app experiences with the most straightforward product adoption platform โ quick implementation, lasting user engagement.
Interactive Customer Service Report 2020 - Customer service metrics and insights in the form of web app
Seedform - Onboard your customers faster than ever before