Sherlock - Sherlock provides insights on user engagement for product makers.
HiOperator - HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
LiveMessage from Salesforce - Make mobile messaging a cornerstone of customer service
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community