Software Alternatives & Reviews

Customer Service Academy by Freshdesk VS BoldDesk

Compare Customer Service Academy by Freshdesk VS BoldDesk and see what are their differences

Customer Service Academy by Freshdesk logo Customer Service Academy by Freshdesk

Become a customer service expert with video lessons 🎓

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Customer Service Academy by Freshdesk Landing page
    Landing page //
    2023-09-16
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Customer Service Academy by Freshdesk

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Customer Service Academy by Freshdesk features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Customer Service Academy by Freshdesk videos

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BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Customer Service Academy by Freshdesk and BoldDesk)
Customer Support
15 15%
85% 85
Help Desk
21 21%
79% 79
CRM
27 27%
73% 73
Customer Service
24 24%
76% 76

User comments

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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Customer Service Academy by Freshdesk mentions (0)

We have not tracked any mentions of Customer Service Academy by Freshdesk yet. Tracking of Customer Service Academy by Freshdesk recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Customer Service Academy by Freshdesk and BoldDesk, you can also consider the following products

Sherlock - Sherlock provides insights on user engagement for product makers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Helpy - The spread of the covid-19 slows down with Helpy

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community