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BoldDesk VS Sherlock

Compare BoldDesk VS Sherlock and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Sherlock logo Sherlock

Sherlock provides insights on user engagement for product makers.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Sherlock Landing page
    Landing page //
    2023-09-22

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Sherlock features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Sherlock videos

+ Add

Sherlock Is Garbage, And Here's Why

More videos:

  • Review - Sherlock BBC Series 1 review
  • Review - Sherlock BBC Series 2 review

Category Popularity

0-100% (relative to BoldDesk and Sherlock)

BoldDesk

Sherlock

Customer Support
100 100%
Customer Support
0% 0
User Engagement
0 0%
User Engagement
100% 100
Help Desk
100 100%
Help Desk
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100

User comments

Share your experience with using BoldDesk and Sherlock. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Sherlock mentions (0)

We have not tracked any mentions of Sherlock yet. Tracking of Sherlock recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Sherlock, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Guideblocks - Guideblocks extends your web app to provide help articles, user onboarding tours, context help...

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