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Customer.io VS OneInbox.ai

Compare Customer.io VS OneInbox.ai and see what are their differences

Warmup Inbox
Warmup Inbox is a tool that automates the process of warming up your email inboxes, raising your sender reputation and inbox health automatically. featured
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Customer.io logo Customer.io

We make it easy to send emails triggered by user behavior. Build, measure and improve your emails to activate and retain users

OneInbox.ai logo OneInbox.ai

Communicate on Cloud
  • Customer.io Landing page
    Landing page //
    2023-10-08
  • OneInbox.ai Landing page
    Landing page //
    2021-05-13

Vibtree is a cloud telephony company offering cloud-based solutions that help businesses manage their customer communication with ease. Our list of products and services include voice and sms. Voice broadcasting, bulk sms, transactional sms, promotional sms, OTP, missed call services, multi-level IVR, toll free number, virtual number, auto dialling, call monitoring, call recording, call analytics and inbound call tracking are some of the widely used services offered by Vibtree.

Our cloud telephony services are designed to enable businesses to set up their sales & support services, onsite or offsite. No extra equipment or infrastructure is needed to get started with our customised cloud-based business communication services & solutions.

Customer.io

Website
customer.io
Pricing URL
Official Customer.io Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

OneInbox.ai

Website
oneinbox.ai
Pricing URL
Official OneInbox.ai Pricing
$ Details
freemium $15.99 / Monthly (Based on your customised package)
Platforms
Android Web Browser Cross Platform iOS
Release Date
2015 December
Edit details

Customer.io features and specs

  • Powerful Segmentation
    Customer.io allows for highly detailed segmentation of your customer base, enabling personalized and targeted messaging.
  • Behavioral Targeting
    You can trigger automated messages based on user behavior and events, ensuring timely and relevant communication.
  • Flexible API
    Customer.io offers a robust and flexible API, allowing for seamless integration with your existing systems and workflows.
  • Customizable Workflows
    The platform provides the ability to create complex workflows for customer journeys, which helps in automating multi-step processes.
  • A/B Testing
    Customer.io offers A/B testing capabilities for emails and messaging, enabling the optimization of your communications strategy.
  • Analytics and Reporting
    The tool includes comprehensive analytics and reporting features to track the performance of your campaigns and make data-driven decisions.

Possible disadvantages of Customer.io

  • Price
    Customer.io can be expensive, especially for smaller businesses or startups with limited budgets.
  • Learning Curve
    The platform has a steep learning curve, and new users might find it challenging to utilize all features effectively without proper training.
  • Limited Native Integrations
    Compared to some competitors, Customer.io has fewer native integrations, which may require additional development work to integrate with other tools.
  • Complexity
    Due to its extensive features, the platform can become complex to manage, especially for users who only need basic email marketing functionality.
  • Support Limitations
    Customer.io has limited support options for lower-tier plans, which might be a challenge for users needing more hands-on assistance.
  • Visual Workflow Builder
    While powerful, the visual workflow builder can sometimes be less intuitive compared to similar tools on the market, potentially slowing down the creation process.

OneInbox.ai features and specs

  • Bulk SMS
  • Voice Calls
  • IVR
  • Cloud phone
  • Cloud number
  • Call tracking
  • Call Recording
  • Call Monitoring
  • Call Analytics and Reporting

Customer.io videos

+ Add

Intercom vs Customer.io vs Zendesk Connect? What's the Best Tool?

More videos:

  • Review - Get to know Customer.io
  • Review - Colin Nederkoorn, CEO of Customer.io, on why knowing your customers is the key to growth

OneInbox.ai videos

+ Add

Call tracking software

More videos:

  • Review - Winner of India 500 Startup Awards 2020

Category Popularity

0-100% (relative to Customer.io and OneInbox.ai)

Customer.io

OneInbox.ai

Email Marketing
100 100%
Email Marketing
0% 0
Communication
0 0%
Communication
100% 100
Email Marketing Platforms
100 100%
Email Marketing Platforms
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Customer.io and OneInbox.ai

Customer.io Reviews

15 best user onboarding software you need to try in 2023
With a focus on messaging, Customer.io lets you create sales workflows around various pushes and nudges, across a range of channels. Email, SMS messages, and push notifications can all be built into an engagement campaign designed to pique curiosity.
Source: www.marketermilk.com
15 Mailchimp Alternatives for SaaS Companies
What's more, Customer.io offers advanced automated or API-triggered workflows and various advanced functionalities like time delay or time windows to ensure that you reach customers at the best time for them to take action.
Source: userlist.com
"Pay 880$ per month" - Intercom
Did you find any good option in place of customer.io ? As customer.io seems very expensive once your contact numbers increase.
Source: www.indiehackers.com
The 36 Best Marketing Automation Tools to Use in 2020
Some tools like Customer.io, Autopilot, and Encharge merge the gap between marketing and transactional emails and provide a cohesive platform to automate the whole customer journey from a lead to an active user. However, there are platforms like Sendgrid and Mailgun that focus specifically on transactional emails. These infrastructure platforms are usually used by developers...
Source: encharge.io

OneInbox.ai Reviews

We have no reviews of OneInbox.ai yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Customer.io seems to be more popular. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Customer.io mentions (28)

  • Dunning Emails – Definition, Examples, Best Practices, and Automation Tools
    If you already use a customer engagement platform like Intercom or Customer.io, you might integrate failed payment events there and use their messaging capabilities. - Source: dev.to / 3 days ago
  • Self-hostable SMS automation
    I just added SMS as a messaging channel to Dittofeed (MIT licensed customer.io alternative). Source: over 1 year ago
  • Is this a good use case for Autogpt ?
    Sounds like you need good old automation. Zapier, customer.io, pipedream are some. Source: almost 2 years ago
  • MarTech Edge Interview with Jason Lyman, Chief Marketing Officer, Customer.io
    Since joining Customer.io, I have focused on getting to know our ideal customer profile, assessing the competitive landscape, and understanding current market trends. These insights have allowed me to revamp marketing's objectives and set clear goals for the year. I'm looking forward to leveraging what I've learned in past roles to mature the marketing function at Customer.io, better support our customers, and... Source: almost 2 years ago
  • Newsletter or phishing?
    Looks like Notion uses customer.io for emails, so probably just a basic marketing/newsletter emails from Notion. Source: about 2 years ago
View more

OneInbox.ai mentions (0)

We have not tracked any mentions of OneInbox.ai yet. Tracking of OneInbox.ai recommendations started around May 2021.

What are some alternatives?

When comparing Customer.io and OneInbox.ai, you can also consider the following products

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

MyOperator - MyOperator is a cloud-based call management system for voice communication purposes.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Acefone - Simplify your communication with Acefone hosted phone system and cloud communication services that come with powerful features.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

PhoneWagon - Best Call Tracking Software, Call Recording, and Analytics. Optimize your marketing with Call Tracking Metrics for PPC, SEO, and offline ad campaigns.

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