Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers' needs, reducing churn and increasing lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently. It has a sophisticated automation engine built in for low-touch workflows, as well.
Urbest simplifies group communication, jobs tracking, rating and payment for facility management and project works. The interface is intuitive which reduces the time spent to onboard new users. Urbest can adjust to any type of building or organisation. Choose to work in standalone with Urbest or link it with your ERP or Asset Management system. Last point, after few months, you get access to analytics of behaviors with suggested action plans.
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