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cState VS Jira Service Desk

Compare cState VS Jira Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

cState logo cState

🔥 Free & open source under MIT!

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • cState Landing page
    Landing page //
    2023-09-27
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

cState videos

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Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to cState and Jira Service Desk)

cState

Jira Service Desk

Website Monitoring
100 100%
Website Monitoring
0% 0
Help Desk
0 0%
Help Desk
100% 100
Uptime Monitoring
100 100%
Uptime Monitoring
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare cState and Jira Service Desk

cState Reviews

We have no reviews of cState yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, cState seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

cState mentions (2)

  • Services Status Page.
    It's 'powered by' https://github.com/cstate/cstate For active monitoring I am using https://uptimerobot.com/ (currently free) so I get an SMS/email when the site goes down. Source: almost 3 years ago
  • Uptimerobot replacement for status page?
    I've been looking at https://github.com/cstate/cstate but haven't actually deployed anything yet. Source: about 3 years ago

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing cState and Jira Service Desk, you can also consider the following products

Cachet - Cachet is a free, open source status page for your API, service or company. Built with all of the features that you'd expect from a status page.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

StatusPage.io - StatusPage.io is the best way for web infrastructure, developer API, and SaaS companies to get set up with their very own status page in minutes. Integrate public metrics and allow your customers to subscribe to be updated automatically.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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