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CSS Impact VS NICE inContact

Compare CSS Impact VS NICE inContact and see what are their differences

Freshworks Customer Service
Reimagine how you connect with prospects and customers featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

CSS Impact logo CSS Impact

Industry leaders in Financial Systems for Credit Granting, Billing, Payments, Receivables, Contacts, Collections, Legal, Compliance & Revenue Management.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • CSS Impact Landing page
    Landing page //
    2023-09-18
  • NICE inContact Landing page
    Landing page //
    2023-10-04

CSS Impact videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to CSS Impact and NICE inContact)

CSS Impact

NICE inContact

Debt Collection
100 100%
Debt Collection
0% 0
Communication
0 0%
Communication
100% 100
Photos & Graphics
100 100%
Photos & Graphics
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CSS Impact and NICE inContact

CSS Impact Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing CSS Impact and NICE inContact, you can also consider the following products

Debtrak - Debtrak is an international, multi-lingual, multi-currency Debt Collection Software System designed to cater for the entire debt lifecycle from the point of invoice generation through to settlement.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

TrioSoft Quantum - Quantum, a full featured debt collection agency software suite, Quantum has been designed with the debt collector's needs in mind.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

MY DSO MANAGER - My DSO Manager offers a powerful set of features to speed up the recovery of your company's receivables and involve your teams.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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