Software Alternatives, Accelerators & Startups

CSipSimple VS NICE inContact

Compare CSipSimple VS NICE inContact and see what are their differences

CSipSimple logo CSipSimple

CSipSimple is a SIP application for android devices.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • CSipSimple Landing page
    Landing page //
    2019-12-04
  • NICE inContact Landing page
    Landing page //
    2023-10-04

CSipSimple videos

CSipSimple Quick Overview

More videos:

  • Review - CSipSimple Quick Overview
  • Review - CSipsimple application ip76

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to CSipSimple and NICE inContact)
Communication
8 8%
92% 92
Group Chat & Notifications
Enterprise Communication
0 0%
100% 100
Messaging
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CSipSimple and NICE inContact

CSipSimple Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing CSipSimple and NICE inContact, you can also consider the following products

XO Hosted PBX - Hosted PBX is a scalable UC solution that uses cloud technology to integrate HD voice & data services, mobility, along with advanced calling

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Zoiper - Cross-platform VoIP softphone dialer for SIP and IAX systems

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Sipdroid - Free and open-source SIP/VoIP Client

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.