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Crust Service Cloud VS ChatWoot

Compare Crust Service Cloud VS ChatWoot and see what are their differences

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Crust Service Cloud logo Crust Service Cloud

Crust Service Cloud is an open-source and self-hosted customer service desk, built on the Crust Compose low-code platform Compose. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform
  • Crust Service Cloud Landing page
    Landing page //
    2023-05-22
  • ChatWoot Landing page
    Landing page //
    2023-09-01

Crust Service Cloud

Website
crust.tech
Pricing URL
-
$ Details
-
Platforms
-
Edit details

ChatWoot

Website
chatwoot.com
Pricing URL
Official ChatWoot Pricing
$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android
Edit details

Crust Service Cloud features and specs

No features have been listed yet.

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Crust Service Cloud videos

No Crust Service Cloud videos yet. You could help us improve this page by suggesting one.

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ChatWoot videos

+ Add

Chatwoot - Product Walkthrough

Category Popularity

0-100% (relative to Crust Service Cloud and ChatWoot)

Crust Service Cloud

ChatWoot

Help Desk
8 8%
Help Desk
92% 92
Customer Support
6 6%
Customer Support
94% 94
Live Chat
0 0%
Live Chat
100% 100
CRM
16 16%
CRM
84% 84

User comments

Share your experience with using Crust Service Cloud and ChatWoot. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crust Service Cloud mentions (0)

We have not tracked any mentions of Crust Service Cloud yet. Tracking of Crust Service Cloud recommendations started around Mar 2021.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: almost 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: over 1 year ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / almost 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Crust Service Cloud and ChatWoot, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

osTicket - osTicket is a widely-used open source support ticket system.

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