Software Alternatives, Accelerators & Startups

Crowdin VS HelpCenter.io

Compare Crowdin VS HelpCenter.io and see what are their differences

Crowdin logo Crowdin

Localize your product in a seamless way

HelpCenter.io logo HelpCenter.io

Empower your customers for self-service and lower your customer support costs with a customer-centric and smart knowledge base.
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Crowdin is an AI-powered localization software for teams. Connect with over 600 tools to translate your content. Manage all your multilingual content in one place. Get quality translations for your app, website, game, supporting documentation, and so on. Invite your own translation team or work with professional translation agencies within Crowdin.

Key features include:

-Integration with 600+ apps, including Git, marketing, support, and other tools.

-Get translations from Crowdin language services, agencies from the marketplace, or your own translation team.

-Content integrations with GitHub, GitLab, Bitbucket, and Azure Repos.

-Integrations with Google Play, Android Studio, VS Code, and other systems.

-iOS and Android SDKs for over-the-air content delivery, real-time preview, and screenshots.

-Figma, Adobe XD, and Sketch plugins.

-Integrations with marketing tools: Mailchimp, Contentful, SendGrid, Hubspot, Dropbox, and more.

-API, CLI, webhooks.

-Translation Memory, Screenshots, In-Context Visual Editor, Machine Translations, Quality Assurance checks, Reports, and a Marketplace.

-Tasks and more.

For more information, visit crowdin.com. For enterprise businesses, try Crowdin for Enterprise: https://crowdin.com/enterprise

Crowdin supports more than 60 file formats for mobile, software, documents, subtitles, graphics and assets: .xml, .strings, .json, .html, .xliff, .csv, .php, .resx, .yaml, .xml, .properties, .strings, and so on.

  • HelpCenter.io Landing page
    Landing page //
    2023-05-26

HelpCenter.io empowers you to quickly start a great-looking knowledge base without code and bring it closer to your customers with our AI-powered widget that proactive answers customer questions. Organize all your help content into one place and arrange it into neat FAQ sections, you can place anywhere.

Our template editor with live preview lets you fully customize the looks of your help center so it perfectly matches your brand. No more need to purchase expensive third-party templates.

Increase your productivity and enable your team to be the customer support heroes they are with our rich, collaborative, and fast content editor and the integration with Front, ZenDesk Support and other ticketing and shared mailbox services.

Get one step closer to the 4-hour work week. A knowledge base from HelpCenter.io is the first step towards getting your business on auto-pilot.

Crowdin features and specs

  • Source Files Management: Support of all popular file formats, files prioritization, export options, file revisions with a rollback possibility.
  • Over-The-Air Content Delivery: An API to distribute and deliver translated content to the end users. Can be used with Crowdin Android and iOS SDK
  • Sketch Plugin: Automate translation of content on your pages and artboards into multiple languages. Quickly generate language-specific assets.
  • Jira Integration: Keep track of issues in the source strings reported by users working on the project translation. Each new issue in Crowdin becomes a sub-task in Jira automatically.
  • Translation memory: Translation Memory (TM) is the vault of previously translated content from a particular project.
  • Google Play Integration: Crowdin’s integration with Google Play improves the process of your app’s data localization.
  • GitHub, Bitbucket and GitLab Integrations: Keep files synchronized between your repository in version control system and project in Crowdin.

HelpCenter.io features and specs

  • Rich Content Editor: Yes
  • Multi-Language Support: Yes
  • Template Editor: Yes
  • Analytics: Yes
  • Categories and Articles: Unlimited
  • Visitors: Unlimited
  • Public Knowledge Base: Yes
  • Internal Knowledge Base: Yes
  • Teams: Yes
  • Integrations: Front, Zen Desk, Intercom, Chatra, etc.
  • AI Widget: Yes

Crowdin videos

Unlock New Features of Crowdin AI

More videos:

  • Demo - What's Crowdin?
  • Demo - Crowdin Apps & Integrations: a single tool to localize all your content
  • Tutorial - How To Manage Translations For Your Application | Crowdin & GitHub Tutorial

HelpCenter.io videos

No HelpCenter.io videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Crowdin and HelpCenter.io)
Localization
100 100%
0% 0
Customer Support
0 0%
100% 100
Website Localization
100 100%
0% 0
Knowledge Management
0 0%
100% 100

User comments

Share your experience with using Crowdin and HelpCenter.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Crowdin seems to be more popular. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crowdin mentions (19)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Crowdin.com — Unlimited projects, unlimited strings, and collaborators for Open Source. - Source: dev.to / 3 months ago
  • Coding for UX writers
    We're using Crowdin for this, since we need to localise with external partners to different languages: https://crowdin.com/. But there are other options on the market that are geared more towards providing a true source of text, like Frontitude or Ditto: Https://www.frontitude.com/ Https://www.dittowords.com/. Source: 5 months ago
  • "the USA is the dominant english speaking country"..."and? plenty of places have things they are known for which didn't originate there, like ireland and potatoes
    You can try crowdin.com for coordinating translation. Source: 10 months ago
  • best i18n package for nextjs?
    Any specific recommendations on which one to choose? Any translation system to recommend? Such as https://crowdin.com/? Source: 11 months ago
  • Just launched Secrets 4 - A Password Manager with sharing on iCloud
    For translations I can recommend you to use sites such as Crowdin, OneSky, Transifex, Weblate. Lot of smaller (singe or small team) developers are handling translations with the help of their users. You would be surprised how easy and how fast it is to manage translations at no (or nearly) cost this way. There is a lot of users willing to help to translate the app to their native languages. Source: 12 months ago
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HelpCenter.io mentions (0)

We have not tracked any mentions of HelpCenter.io yet. Tracking of HelpCenter.io recommendations started around Mar 2021.

What are some alternatives?

When comparing Crowdin and HelpCenter.io, you can also consider the following products

Transifex - Transifex makes it easy to collect, translate and deliver digital content, web and mobile apps in multiple languages. Localization for agile teams.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Lokalise - Localization tool for software developers. Web-based collaborative multi-platform editor, API/CLI, numerous plugins, iOS and Android SDK.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

POEditor - The translation and localization management platform that's easy to use *and* affordable!

Proshow Gold - Proshow Gold is an all in one slide making platform that facilitates you with its effective sliding making techniques in no time.