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CronSights VS Totango

Compare CronSights VS Totango and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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CronSights logo CronSights

CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

Totango logo Totango

Totango is a Customer Success Software Platform
  • CronSights Landing page
    Landing page //
    2022-01-27
  • Totango Landing page
    Landing page //
    2023-10-11

  www.totango.comSoftware by Totango

Category Popularity

0-100% (relative to CronSights and Totango)

CronSights

Totango

Customer Support
27 27%
Customer Support
73% 73
Help Desk
17 17%
Help Desk
83% 83
CRM
100 100%
CRM
0% 0
Customer Success
0 0%
Customer Success
100% 100

User comments

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What are some alternatives?

When comparing CronSights and Totango, you can also consider the following products

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

APertain - APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AgentTime - AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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