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Totango VS AgentTime

Compare Totango VS AgentTime and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Totango logo Totango

Totango is a Customer Success Software Platform

AgentTime logo AgentTime

AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.
  • Totango Landing page
    Landing page //
    2023-10-11

  www.totango.comSoftware by Totango

  • AgentTime Landing page
    Landing page //
    2021-12-24

Category Popularity

0-100% (relative to Totango and AgentTime)

Totango

AgentTime

Help Desk
84 84%
Help Desk
16% 16
Customer Support
75 75%
Customer Support
25% 25
Customer Success
100 100%
Customer Success
0% 0
CRM
0 0%
CRM
100% 100

User comments

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What are some alternatives?

When comparing Totango and AgentTime, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

APertain - APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.

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