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Crew VS HelpScout

Compare Crew VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Crew logo Crew

Group messaging, tasks, and scheduling all in one app

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Crew Landing page
    Landing page //
    2023-10-19
  • HelpScout Landing page
    Landing page //
    2023-07-14

Crew videos

+ Add

The Crew Review

More videos:

  • Review - The Crew - Review
  • Review - The Crew: The Quest for Planet Nine Review with Tom Vasel

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Crew and HelpScout)

Crew

HelpScout

Hiring And Recruitment
100 100%
Hiring And Recruitment
0% 0
Help Desk
0 0%
Help Desk
100% 100
Productivity
100 100%
Productivity
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Crew and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crew and HelpScout

Crew Reviews

X-Team Presents: Toptal Alternatives and Competitors
Screening and Interview Process:Crew is a very design-oriented company (they were even acquired by the #1 design community, Dribbble). That is why they look for design-oriented profiles specialized in web, mobile or branding work. For developers, the requirements to join are simply:
Source: x-team.com
5 Alternative Sites to Upwork for Finding Top Talent Faster
Crew.co is an exclusive freelance platform of web designers, software developers, and small studios. They focus on creating customized apps and websites for any kind of business. The creative pool of Crew professionals has completed top-grade projects for big companies like Apple, Uber, and Google.
Source: medium.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crew mentions (0)

We have not tracked any mentions of Crew yet. Tracking of Crew recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Crew and HelpScout, you can also consider the following products

Jobful - Put your Career Website on steroids.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Toptal - Hire the Top 3% of Freelance Talent®. Toptal is an exclusive network of the top freelance software developers, designers, finance experts, product managers, and project managers in the world.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Scout - Scout ♥ monoliths.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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