CredSpark
Pendo
Tutorialize
JourneyFlow
Opinionlab
Verint Experience Management
Thunderhead ONE Engagement Hub
UserReplay
Smaply
Uxpressia
Custellence
Pointillist
Sitecore
CEMantica
Touchpoint Dashboard
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Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.
Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.
Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.
CredSpark SmaplyPendo - Pendo helps product teams understand and guide users to create product experiences that customers love.
Uxpressia - Create customer journey maps, personas & impact maps online
Tutorialize - Tutorialize allows website owners to create rich on-screen website tutorials that guide their users around their site.
Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness
JourneyFlow - JourneyFlow is an app designed to help marketers and customer experience managers develop and visualize customer journeys.
Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.
