Software Alternatives, Accelerators & Startups
Register | Login

Craft VS Salesforce Service Cloud

Compare Craft VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Craft logo Craft

A CMS built to do one thing and do it well: manage content

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Craft Landing page
    Landing page //
    2023-09-11
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Craft videos

+ Add

Give Me a Refund! TESTING 2 CRAFT KITS FROM WALMART review SaltEcrafter #61

More videos:

  • Review - The Craft Halloween Movie Review
  • Review - CRAFT Reviews #16 | Handmade Inspiration | SoCraftastic

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Craft and Salesforce Service Cloud)

Craft

Salesforce Service Cloud

Project Management
100 100%
Project Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
CMS
100 100%
CMS
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Craft and Salesforce Service Cloud. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Craft and Salesforce Service Cloud

Craft Reviews

CMS comparison 2018: The 5 most popular open source systems
The content management system Craft was developed in 2012, but still leads a niche existence. This could be due to two reasons: The first is the fact that it’s fundamentally difficult for new products to establish themselves in the highly competitive market. The second reason is not necessarily a disadvantage: Where WordPress focuses on ease of use and allows even novice...
Source: www.1and1.com

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing Craft and Salesforce Service Cloud, you can also consider the following products

Paperflite - Paperflite is a prospect engagement platform to enable business development reps to see what sells.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Crescendo - Music note writing and composing software

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Styla.com - Content commerce solution for online retailers and brands

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Loading...