Software Alternatives, Accelerators & Startups

Covid Act Now VS Five9

Compare Covid Act Now VS Five9 and see what are their differences

Covid Act Now logo Covid Act Now

Why US policy makers must act now

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Covid Act Now Landing page
    Landing page //
    2023-09-24
  • Five9 Landing page
    Landing page //
    2023-05-12

Covid Act Now videos

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Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

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Category Popularity

0-100% (relative to Covid Act Now and Five9)
Health And Fitness
100 100%
0% 0
Communication
0 0%
100% 100
Security
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Covid Act Now and Five9

Covid Act Now Reviews

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Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Social recommendations and mentions

Based on our record, Covid Act Now seems to be a lot more popular than Five9. While we know about 91 links to Covid Act Now, we've tracked only 1 mention of Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Covid Act Now mentions (91)

  • How are you tracking Covid spikes in your area?
    I also follow this site: https://covidactnow.org. Source: 12 months ago
  • Reliable COVID trackers
    I use covidactnow.org but I have no idea how reliable it is. It does track transmission stats futher down. Source: about 1 year ago
  • is the current covid wave peaked in OK yet?
    FWIW I follow along on covidactnow.org. Source: over 1 year ago
  • 12/20 - 1/4 testing data finally updated: 13.33% average positive test rate; 10,377 average tests per day
    No, this means that over 1 in 10 people getting tested for covid actually have covid. Doesn’t have anything to do with the people you encounter, this percentage is really only useful for seeing whether or not we’re testing enough. A low test positive rate means we’re testing enough and recording most cases while a high one means we’re not(and missing a lot of cases). Of course home testing has changed the game... Source: over 1 year ago
  • What happened to covid
    Oh it’s still around. They still give updates on the morning news, they’ve pulled back most restrictions and still urge people to be safe and get vaccinated https://covidactnow.org/. Source: over 1 year ago
View more

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

What are some alternatives?

When comparing Covid Act Now and Five9, you can also consider the following products

The COVID Pages - A crowdsourced directory of resources to ease the crisis 🌎

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

RiskMap - The free risk intelligence platform.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Covid-19 Check-ups - Run coronavirus company-wide check-ups via Slack. Free.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs