Software Alternatives & Reviews

Convoso VS The Real PBX

Compare Convoso VS The Real PBX and see what are their differences

Convoso logo Convoso

Call center solution to covert leads faster

The Real PBX logo The Real PBX

Power your business communication with The Real PBX's Hosted PBX, toll-free number and cloud telephony services. Free trial and 24x7 support available.
  • Convoso Landing page
    Landing page //
    2023-09-09

Dramatically boost contact rates up to 300% with Convoso's intelligent call center software. Our omnichannel cloud-based solution offers infinitely scalable growth and delivers exceptional ROI. Convoso matches a dedicated product expert to every customer to help optimize their dialers and maximize efficiencies for managers, agents, and leads. Join other high-achieving call centers driving profitability with Convoso, from small business to enterprise.

  • The Real PBX Landing page
    Landing page //
    2023-05-20

We help businesses of any size to communicate efficiently. Whether you need an internal tool for team collaboration or an excellent way to connect with your future prospects and customers, you can rely on our cloud communication solutions.

Businesses around the globe are enjoying our cloud telephony services. With the experience of 10+ years, we are delivering local and toll free numbers with secure and hassle-free VoIP services.

Best of all, we offer personalized cloud solutions as per your business requirements. With custom integrations with Zoho CRM, Salesforce, etc., you can streamline your sales and various other processes.

Features you get with our cloud-based communication system:

Calling features:

  1. Call Blast
  2. Call Back
  3. Call Recording
  4. Unlimited Calling
  5. Group Call Pick Up
  6. Call Screening

Call Management & Reporting

  1. Caller ID
  2. Dial by Name
  3. Call Voice Tagging
  4. Simultaneous Ringing
  5. Call Distribution

Call Center Features

  1. Load Balancing
  2. Predictive Dialing
  3. DNC List
  4. Custom Call Dispositions
  5. Blended Call Management

Other Features:

  1. Load balancing
  2. Predictive Dialing
  3. DNC List
  4. Schedule Call Back
  5. 3-Way Calling
  6. Internet Voicemail
  7. Unified Messaging

Read the complete list of features here - https://www.therealpbx.com/pbx-features.html

Convoso

$ Details
paid Free Trial
Platforms
-
Release Date
2006 June

The Real PBX

$ Details
paid Free Trial $9.0 / Monthly (Per User Per Month)
Platforms
Browser Windows Mac OSX
Release Date
2004 January

Convoso features and specs

No features have been listed yet.

The Real PBX features and specs

  • Interactive Voice Response (IVR): Yes
  • Inbound Call Center Solutions: Yes
  • Outbound Call Center Solutions: Yes
  • Blended Call Center Solutions: Yes
  • Toll Free Number: Yes
  • Local Number: Yes
  • Live Call Monitoring: Yes
  • Call Analytics and Reporting: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Conferencing: Yes
  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Easy to navigate and use
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Free Trial: Yes
  • Mobile prioritized UI: Responsive design optimized for mobile devices

Convoso videos

Convoso- Call Center Software Value- 2D Animation

More videos:

  • Review - Convoso Employee Reviews - Q3 2018
  • Review - Convoso

The Real PBX videos

What is Call Blast and Its Benefits | The Real PBX

More videos:

  • Tutorial - How To Create Campaigns- Part 1 | The Real PBX
  • Review - The Real PBX Intro Video

Category Popularity

0-100% (relative to Convoso and The Real PBX)
Communication
86 86%
14% 14
VoIP
80 80%
20% 20
Enterprise Communication
81 81%
19% 19
Call Center Software
100 100%
0% 0

User comments

Share your experience with using Convoso and The Real PBX. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Convoso and The Real PBX

Convoso Reviews

10 Best Call Center Software (December 2022)
Convoso is a call center platform that can work well for inbound and outbound calls, but it focuses on outbound calling features. Convoso’s system can detect an answering machine or voicemail with up to 97% accuracy, according to the company. This means agents won’t waste time on calls that go nowhere. There are also standard call center features, such as call routing,...
Source: www.forbes.com

The Real PBX Reviews

We have no reviews of The Real PBX yet.
Be the first one to post

What are some alternatives?

When comparing Convoso and The Real PBX, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

SendMyCall - We offer virtual and toll free numbers in more than 65 countries and providing innovative, cost-effective solutions. Increase your Business presence worldwide - Contact Us!

Freshdesk Contact Center - Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

VirtualPBX - VirtualPBX provides hosted VoIP PBX phone services that give small and medium growing businesses a professional, fully automated call answering and routing solution

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.