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Convoso VS ActivTrak

Compare Convoso VS ActivTrak and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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Convoso logo Convoso

Call center solution to covert leads faster

ActivTrak logo ActivTrak

Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
  • Convoso Landing page
    Landing page //
    2023-09-09

Dramatically boost contact rates up to 300% with Convoso's intelligent call center software. Our omnichannel cloud-based solution offers infinitely scalable growth and delivers exceptional ROI. Convoso matches a dedicated product expert to every customer to help optimize their dialers and maximize efficiencies for managers, agents, and leads. Join other high-achieving call centers driving profitability with Convoso, from small business to enterprise.

  • ActivTrak Landing page
    Landing page //
    2023-09-01

ActivTrak offers cloud-based employee monitoring software that allows organizations to understand how their employees get work done. ActivTrak provides aggregated data that quantifies employee productivity, so employers and managers have the insight they need to improve employee performance as well as keep track of sensitive internal information and improve operational efficiency. The software is easy to install and the data is available within minutes with preset reports ready for review. ActivTrak’s services are offered in freemium and software-as-a-service model. The application works in both Microsoft Windows and MAC OSX operating systems.

Convoso

Website
convoso.com
Pricing URL
Official Convoso Pricing
$ Details
paid Free Trial
Platforms
-
Release Date
2006 June
Edit details

ActivTrak

Website
activtrak.com
Pricing URL
Official ActivTrak Pricing
$ Details
-
Platforms
Mac OSX Chrome OS Windows
Release Date
-
Edit details

Convoso videos

+ Add

Convoso- Call Center Software Value- 2D Animation

More videos:

  • Review - Convoso Employee Reviews - Q3 2018
  • Review - Convoso

ActivTrak videos

+ Add

ActivTrak Review – Employee Monitoring Software for More Demanding Users

More videos:

  • Review - ActivTrak: 5 Fast Facts

Category Popularity

0-100% (relative to Convoso and ActivTrak)

Convoso

ActivTrak

Communication
100 100%
Communication
0% 0
Time Tracking
0 0%
Time Tracking
100% 100
VoIP
100 100%
VoIP
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Convoso and ActivTrak

Convoso Reviews

10 Best Call Center Software (December 2022)
Convoso is a call center platform that can work well for inbound and outbound calls, but it focuses on outbound calling features. Convoso’s system can detect an answering machine or voicemail with up to 97% accuracy, according to the company. This means agents won’t waste time on calls that go nowhere. There are also standard call center features, such as call routing,...
Source: www.forbes.com

ActivTrak Reviews

20 Employee Monitoring Software [2022 Updated List]
ActivTrak is an employee monitoring app with features that allow managers to analyze worker performance. They can also configure the app to let it operate in stealth mode before deploying it. With this, workers won’t know that they’re being monitored, allowing managers to get an accurate view of their performance.
Source: traqq.com

What are some alternatives?

When comparing Convoso and ActivTrak, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Teramind - Teramind provides a user-centric security approach for monitoring.

Freshdesk Contact Center - Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

Hubstaff - Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.

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