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Conversity VS Zendesk Support

Compare Conversity VS Zendesk Support and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Conversity logo Conversity

Easiest way to manage Facebook Messenger chats

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • Conversity Landing page
    Landing page //
    2021-10-22
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Conversity videos

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Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to Conversity and Zendesk Support)

Conversity

Zendesk Support

CRM
44 44%
CRM
56% 56
Customer Support
5 5%
Customer Support
95% 95
AI
100 100%
AI
0% 0
Help Desk
0 0%
Help Desk
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Conversity and Zendesk Support

Conversity Reviews

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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing Conversity and Zendesk Support, you can also consider the following products

Smooch.io for Facebook Messenger - Message your customers from Slack, Front, a bot or anywhere!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

It's Alive - Create a Facebook bot in minutes

Zoho Desk - Industry's first context-aware Helpdesk Software

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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