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Conversation Extensions by Smooch.io VS BoldDesk

Compare Conversation Extensions by Smooch.io VS BoldDesk and see what are their differences

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Conversation Extensions by Smooch.io logo Conversation Extensions by Smooch.io

Go beyond the boundaries of the chat window

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Conversation Extensions by Smooch.io Landing page
    Landing page //
    2022-04-08
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Conversation Extensions by Smooch.io

Website
smooch.io
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Conversation Extensions by Smooch.io features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Conversation Extensions by Smooch.io videos

No Conversation Extensions by Smooch.io videos yet. You could help us improve this page by suggesting one.

+ Add video

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Conversation Extensions by Smooch.io and BoldDesk)

Conversation Extensions by Smooch.io

BoldDesk

CRM
20 20%
CRM
80% 80
Customer Support
9 9%
Customer Support
91% 91
Help Desk
14 14%
Help Desk
86% 86
Developer Tools
100 100%
Developer Tools
0% 0

User comments

Share your experience with using Conversation Extensions by Smooch.io and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Conversation Extensions by Smooch.io mentions (0)

We have not tracked any mentions of Conversation Extensions by Smooch.io yet. Tracking of Conversation Extensions by Smooch.io recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Conversation Extensions by Smooch.io and BoldDesk, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Drift - A messaging app that helps you grow your business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpSpace - The team inbox with super powers

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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