Software Alternatives & Reviews
Register | Login

Contivio VS Genesys

Compare Contivio VS Genesys and see what are their differences

Assembly
Work smarter, not harder. Save 1 day/week with free customizable workflows. Get access to 40+ workflow templates such as Employee Recognition & Engagement. Simplify your day-to-day workflows, increase team productivity & add simplicity to your work. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Contivio logo Contivio

Contivio is a contact center software solution.

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • Contivio Landing page
    Landing page //
    2022-11-03
  • Genesys Landing page
    Landing page //
    2023-09-13

Contivio videos

+ Add

Contivio for NetSuite CRM

More videos:

  • Review - Welcome To Contivio
  • Review - Contivio Handraise Bar

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to Contivio and Genesys)

Contivio

Genesys

Communication
10 10%
Communication
90% 90
Call Center Software
19 19%
Call Center Software
81% 81
Enterprise Communication
13 13%
Enterprise Communication
87% 87
Phone System
100 100%
Phone System
0% 0

User comments

Share your experience with using Contivio and Genesys. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Contivio and Genesys

Contivio Reviews

Best Call Center Software: The Complete List (2020 Update)
Contivio takes your CRM and extends its functionality to make it a complete contact center solution with features like blended inbound and outbound communication, live chat, power dialer, sms broadcast, reporting and more.
Source: biz30.timedoctor.com

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing Contivio and Genesys, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Loading...