Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
Based on our record, ContentStudio seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I've been using ContentStudio from the past 1.5 years. It offers smarter social media scheduling and seamless publishing across multiple platforms. It includes features such as content discovery and curation, multi-channel publishing, intelligent scheduling, automation and queues, and collaboration with team members and clients through its built-in approval workflow. With these capabilities, you can streamline... Source: about 1 year ago
Allow me to mention contentstudio.io. Source: over 1 year ago
Contentstudio for social media management. Source: over 1 year ago
You should checkout contentstudio as an affordable analytics tool. Source: over 1 year ago
You can start promoting your posts as soon as you publish them. Just share them with your audiences and ask them to share it with their followers. You can also leverage tools like ContentStudio or Buffer to schedule social shares over time. Source: over 2 years ago
Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.
Zendesk Support - Social Customer Support and Help Desk and Ticketing