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Contaque VS NICE inContact

Compare Contaque VS NICE inContact and see what are their differences

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Contaque logo Contaque

Contaque is a call center solution which embraces internet and open source technology that integrates with existing voice and data systems.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Contaque Landing page
    Landing page //
    2022-07-29
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Contaque videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Contaque and NICE inContact)

Contaque

NICE inContact

Communication
15 15%
Communication
85% 85
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
7 7%
Enterprise Communication
93% 93
Phone System
100 100%
Phone System
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Contaque and NICE inContact

Contaque Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Contaque and NICE inContact, you can also consider the following products

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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