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contactSPACE VS VICIdial Contact Center

Compare contactSPACE VS VICIdial Contact Center and see what are their differences

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contactSPACE logo contactSPACE

contactSPACE is a cloud contact centre software for the SME.

VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.
  • contactSPACE Landing page
    Landing page //
    2023-03-16
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05

contactSPACE videos

+ Add

Case Study: How ASTIA Achieved Phenomenal Growth With contactSPACE Cloud Contact Centre Software

More videos:

  • Review - ContactSPACE - The Importance of Customer Experience

VICIdial Contact Center videos

+ Add

How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

Category Popularity

0-100% (relative to contactSPACE and VICIdial Contact Center)

contactSPACE

VICIdial Contact Center

Communication
54 54%
Communication
46% 46
Customer Support
100 100%
Customer Support
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Call Center Software
43 43%
Call Center Software
57% 57

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare contactSPACE and VICIdial Contact Center

contactSPACE Reviews

Best Call Center Software: The Complete List (2020 Update)
contactSPACE is an all-in-one contact centre solution that facilitates seamless inbound customer experiences and intelligent outbound dialling. The solution enables you to build powerful custom contact strategies to make the right call at the right moment, while helping you keep agents on-message with contactSPACE CallGuides.
Source: biz30.timedoctor.com

VICIdial Contact Center Reviews

We have no reviews of VICIdial Contact Center yet.
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What are some alternatives?

When comparing contactSPACE and VICIdial Contact Center, you can also consider the following products

Dialfire - Cloud Calling at Jet Speed

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

RingCentral Contact Center - The Collaborative Contact Center solution from the industry

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