Software Alternatives, Accelerators & Startups

contactSPACE VS Genesys Cloud

Compare contactSPACE VS Genesys Cloud and see what are their differences

contactSPACE logo contactSPACE

contactSPACE is a cloud contact centre software for the SME.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • contactSPACE Landing page
    Landing page //
    2023-03-16
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

contactSPACE videos

Case Study: How ASTIA Achieved Phenomenal Growth With contactSPACE Cloud Contact Centre Software

More videos:

  • Review - ContactSPACE - The Importance of Customer Experience

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to contactSPACE and Genesys Cloud)
Communication
13 13%
87% 87
Customer Support
15 15%
85% 85
Enterprise Communication
0 0%
100% 100
Call Center Software
20 20%
80% 80

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare contactSPACE and Genesys Cloud

contactSPACE Reviews

Best Call Center Software: The Complete List (2020 Update)
contactSPACE is an all-in-one contact centre solution that facilitates seamless inbound customer experiences and intelligent outbound dialling. The solution enables you to build powerful custom contact strategies to make the right call at the right moment, while helping you keep agents on-message with contactSPACE CallGuides.

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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What are some alternatives?

When comparing contactSPACE and Genesys Cloud, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Dialfire - Cloud Calling at Jet Speed

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.