Software Alternatives, Accelerators & Startups

NovelVox VS Voiptime Cloud

Compare NovelVox VS Voiptime Cloud and see what are their differences

NovelVox logo NovelVox

Take your customer engagement to the next level with our advance custom-made solutions designed for your specific contact center needs.

Voiptime Cloud logo Voiptime Cloud

Cloud call center software with Predictive dialer, ACD, IVR, call scripts, comprehensive reporting, etc. Contact us to receive a fully configured solution in 24 hours!
  • NovelVox Landing page
    Landing page //
    2023-07-25

NovelVox offers extremely innovative and interactive wallboards for Cisco Finesse, Genesys, Avaya Contact Centers. NovelVox iVision offerings under the name of iVision Plus, iVision Gamification, iVision Digital Signage, and iVision Touch - are tailored to provide transformational insight into contact center performance by facilitating multiple views based on real contact center experience. The graphical data displayed empowers agents and supervisors alike, contributing to enhanced customer experience.

  • Voiptime Cloud Landing page
    Landing page //
    2021-04-29

Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in 24 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries. Contact us today!

NovelVox features and specs

No features have been listed yet.

Voiptime Cloud features and specs

  • ACD: Yes
  • IVR: Yes
  • Flexible Dialers: Yes
  • Call Analytics and Reporting: Yes
  • Call Recording: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • CRM: Yes
  • Quality Management: Yes
  • Web chat: Yes

NovelVox videos

NovelVox Bean Bag Phone Holder Alternate uses

Voiptime Cloud videos

Voiptime Cloud Predictive Dialer

Category Popularity

0-100% (relative to NovelVox and Voiptime Cloud)
Cloud Contact Center
42 42%
58% 58
Communication
0 0%
100% 100
Call Center Software
100 100%
0% 0
Call Management
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NovelVox and Voiptime Cloud

NovelVox Reviews

We have no reviews of NovelVox yet.
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Voiptime Cloud Reviews

Choosing the Best Calling Software for Outbound Sales
Voiptime Cloud is the most versatile cold calling and sales solution of all three alternatives. Three dialing modes accompanied by a comprehensive reporting and campaign management features will help your team reach maximum potential at any given settings. Its advanced real-time monitoring and team management capabilities make it suitable for both in-house and remote teams....
Source: medium.com

What are some alternatives?

When comparing NovelVox and Voiptime Cloud, you can also consider the following products

Kunnect - Kunnect's hosted call center provides an affordable and easy to use predictive dialer and CRM for only $125/mth.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aavaz.biz - Aavaz Telemarketing Software is created to serve small businesses design and launch efficient calling campaigns, free from the traditional barriers of expensive and technological complexity.

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity