Software Alternatives, Accelerators & Startups

Comparably VS HelpScout

Compare Comparably VS HelpScout and see what are their differences

Comparably logo Comparably

Get insights from the comprehensive compensation and culture data platform.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Comparably Landing page
    Landing page //
    2021-07-29
  • HelpScout Landing page
    Landing page //
    2023-07-14

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

Comparably videos

Working at HubSpot, As Told by Employees on Comparably

More videos:

  • Review - How ZoomInfo Developed a Winning Go-To-Market Strategy - Comparably x Entrepreneur

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Comparably and HelpScout)
Tech
100 100%
0% 0
Customer Support
0 0%
100% 100
Hiring And Recruitment
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Comparably and HelpScout

Comparably Reviews

We have no reviews of Comparably yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Comparably should be more popular than HelpScout. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Comparably mentions (7)

  • what is the performance based bonuses at firms?
    A quantitative trader from Chicago reporting making 2,150,000$ a year on comparably.com . Is that even possible? I feel like they are bluffing. Source: over 1 year ago
  • One dead, two injured after back-to-back collisions in Mission District
    SF Muni operators are some of the highest paid in the country. Average annual salaries (according to comparably.com) are as follows:. Source: over 1 year ago
  • DXC possible uber cannibal with 10x return potential
    Next... On comparably.com , for example, they are rated against their competitos (Infosys, Accenture, HP, etc): #1 of 6 @ CEO, diversity and gender #6 of 6 @ Product quality, pricing and customer service. Source: almost 2 years ago
  • Why I think the current tax laws for churches are fine.
    Well first off, from comparably.com: "At Planned Parenthood, the most compensated executive makes $490,000, annually, and the lowest compensated makes $61,000.". Source: over 2 years ago
  • The benefits of incorporating patient-centered transitional care in a hospital setting
    It requires a substantial shift of perspective on patients. Once the care team adopts administrative software it eliminates potential errors. The staff has more time and energy to implement the new ideas of patient care. comparably.comis an online platform that helps individuals compare the services in readings of various ProspectMedical providers. Source: over 2 years ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Comparably and HelpScout, you can also consider the following products

PayScale - PayScale is an online salary, benefits and compensation information platform.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Levels.fyi - Compare career levels across software eng and other fields

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Glassdoor - Glassdoor is a jobs and career marketplace.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!