Software Alternatives, Accelerators & Startups

Community Questions for Confluence VS NICE inContact

Compare Community Questions for Confluence VS NICE inContact and see what are their differences

Community Questions for Confluence logo Community Questions for Confluence

Keep questions and answers in one place with an engaging, community-driven Q&A discussion forum, powered by Confluence

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Community Questions for Confluence Landing page
    Landing page //
    2021-09-18

Community Questions for Confluence takes user experience to the next level. It's a modern, simple to use yet powerful Q&A forum. It's trusted and used already by tens of customers from all around the world. Try it out!

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Community Questions for Confluence features and specs

  • 💬: Ask questions, post answers, and comments, mention users
  • 🔎: Search, filter and sort questions and answers, see questions views count
  • 👍: Upvote good questions and answers, mark best answers as accepted
  • ✔️: Let users earn points for valuable contributions to build an engaged community
  • 🏷️: Tag questions, filter them by tags, browse most popular tags
  • 🌍: MS Teams, Slack, and Google Chat notifications about new questions and answers
  • 👁️: Get email notifications about new questions, answers, comments and votes
  • 🚫: Set granular permissions for questions, answers, votes, and tags thanks to full integration with space permissions

NICE inContact features and specs

No features have been listed yet.

Community Questions for Confluence videos

Community Questions for Confluence

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Community Questions for Confluence and NICE inContact)
Communication
24 24%
76% 76
Forums And Forum Software
Enterprise Communication
0 0%
100% 100
Education
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Community Questions for Confluence and NICE inContact

Community Questions for Confluence Reviews

We have no reviews of Community Questions for Confluence yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Social recommendations and mentions

Based on our record, Community Questions for Confluence seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Community Questions for Confluence mentions (1)

  • What's the best book you read on 2021?
    I'm working on Community Questions, which is Q&A plugin for Confluence Cloud. Think of it as Stack Overflow for Teams, but for companies that are using Atlassian suite. With slow but steady increase of customers I've recently reached $1000/month. I love working on this project so hopefully it will grow even more :) https://questions-answers-community.com/. - Source: Hacker News / over 2 years ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Community Questions for Confluence and NICE inContact, you can also consider the following products

Answerbase - Add a Q&A system to your website in just minutes, with Answerbase's powerful question and answer software for online communities and customer support.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Stack Overflow for Teams - Everything you love about Stack Overflow in a private space.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Question2Answer - A Q&A site helps an online community to share knowledge.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.