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Communifire VS Freshservice

Compare Communifire VS Freshservice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Communifire logo Communifire

Enterprise Social Collaboration Software

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Communifire Landing page
    Landing page //
    2023-07-17

Communifire is an Enterprise Social Collaboration platform, a more effective alternative to email and traditional intranets and a great way to reduce time spent in meetings. Empower employees to share ideas and collaborate on content while still retaining control over who can do and see what. Bring partners and customers in and limit them to just what they need to see to work closely with you. Everything a group needs is in one place with updates on all your groups coming to you in one place.

  • Freshservice Landing page
    Landing page //
    2023-06-09

Communifire videos

+ Add

Communifire Demo - High Level Tour

More videos:

  • Demo - Communifire Product Demo by Simplifilm
  • Tutorial - How to Use the Communifire Intranet Software Page Builder

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to Communifire and Freshservice)

Communifire

Freshservice

Project Management
26 26%
Project Management
74% 74
Communication
100 100%
Communication
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Task Management
100 100%
Task Management
0% 0

User comments

Share your experience with using Communifire and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Communifire and Freshservice

Communifire Reviews

Kick Your SharePoint Addiction with 12 Powerful Alternatives
Communifire’s pricing starts at $10 per user per month, but only for groups between 15 and 100 users. Customers are required to have at least 15 users to set up Communifire. If you have more than 100, you’ll have to get in touch for a custom quote.
Source: blog.continu.co

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice should be more popular than Communifire. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Communifire mentions (1)

  • What intranet solution would you use if you can build it from scratch?
    Check out http://axerosolutions.com/ they offer an on-premise option. Source: 10 months ago

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Communifire and Freshservice, you can also consider the following products

Unily - Unily is a cloud-based intranet solution designed by SharePoint consultancy BrightStarr.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Workplace by Facebook - Connect everyone in your company and turn ideas into action.

Redmine - Flexible project management web application

DigitalChalk - Online Training Software and Learning Management System (LMS)

Basecamp - A simple and elegant project management system.

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