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Communifire VS DeskXpand

Compare Communifire VS DeskXpand and see what are their differences

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The only IT management platform powered by Action AI™ featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Communifire logo Communifire

Enterprise Social Collaboration Software

DeskXpand logo DeskXpand

A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.
  • Communifire Landing page
    Landing page //
    2023-07-17

Communifire is an Enterprise Social Collaboration platform, a more effective alternative to email and traditional intranets and a great way to reduce time spent in meetings. Empower employees to share ideas and collaborate on content while still retaining control over who can do and see what. Bring partners and customers in and limit them to just what they need to see to work closely with you. Everything a group needs is in one place with updates on all your groups coming to you in one place.

  • DeskXpand Landing page
    Landing page //
    2023-09-30

Communifire features and specs

No features have been listed yet.

DeskXpand features and specs

  • Ticketing System: Yes
  • Omnichannel support: Yes
  • Self Service Portal: Yes
  • Reports and Analytics: Yes
  • Customization: Yes
  • Email Support: Yes
  • Canned Responses: Yes
  • Help Widget & Live Chat: Yes
  • Task Management: Yes
  • Customer Satisfaction Surveys: Yes
  • Automation: Yes

Communifire videos

+ Add

Communifire Demo - High Level Tour

More videos:

  • Demo - Communifire Product Demo by Simplifilm
  • Tutorial - How to Use the Communifire Intranet Software Page Builder

DeskXpand videos

+ Add

DeskXpand Self-service Portal: Manage Your Customers Queries Easily

More videos:

  • Tutorial - DeskXpand Analytics Marketing: Helps You To Grow Your Business
  • Review - Customize Your Helpdesk Software with The Help Of DeskXpand's Helpdesk Software
  • Tutorial - Give The Best Omnichannel Customer Service To Your Customers With DeskXpand
  • Tutorial - What's Help Desk & How ticket management system works?

Category Popularity

0-100% (relative to Communifire and DeskXpand)

Communifire

DeskXpand

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Communication
100 100%
Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Communifire and DeskXpand. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Communifire and DeskXpand

Communifire Reviews

Kick Your SharePoint Addiction with 12 Powerful Alternatives
Communifire’s pricing starts at $10 per user per month, but only for groups between 15 and 100 users. Customers are required to have at least 15 users to set up Communifire. If you have more than 100, you’ll have to get in touch for a custom quote.
Source: blog.continu.co

DeskXpand Reviews

We have no reviews of DeskXpand yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Communifire seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Communifire mentions (1)

  • What intranet solution would you use if you can build it from scratch?
    Check out http://axerosolutions.com/ they offer an on-premise option. Source: 12 months ago

DeskXpand mentions (0)

We have not tracked any mentions of DeskXpand yet. Tracking of DeskXpand recommendations started around Mar 2022.

What are some alternatives?

When comparing Communifire and DeskXpand, you can also consider the following products

Unily - Unily is a cloud-based intranet solution designed by SharePoint consultancy BrightStarr.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Workplace by Facebook - Connect everyone in your company and turn ideas into action.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DigitalChalk - Online Training Software and Learning Management System (LMS)

ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

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