Software Alternatives & Reviews

Communifire VS ClickHelp

Compare Communifire VS ClickHelp and see what are their differences

Communifire logo Communifire

Enterprise Social Collaboration Software

ClickHelp logo ClickHelp

Create, translate, and publish technical documentation easily in one portal, anywhere in the world!
  • Communifire Landing page
    Landing page //
    2023-07-17

Communifire is an Enterprise Social Collaboration platform, a more effective alternative to email and traditional intranets and a great way to reduce time spent in meetings. Empower employees to share ideas and collaborate on content while still retaining control over who can do and see what. Bring partners and customers in and limit them to just what they need to see to work closely with you. Everything a group needs is in one place with updates on all your groups coming to you in one place.

  • ClickHelp landing 2024.03.19
    landing 2024.03.19 //
    2024-03-19

Here is how ClickHelp makes your tech writing more effective:

  1. Easy to use WYSIWYG topic editor, as well as HTML source mode.
  2. Single-sourcing and content reuse.
  3. In-depth analytics and reporting.
  4. Readability scores and metrics.
  5. Easy importing and exporting. ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
  6. Translation ecosystem to create multi-language documentation.
  7. Machine translation support.
  8. API features.
  9. Swagger/OpenAPI Definition import.
  10. RTL language support.
  11. Audit trail and IP Allowlist for enhanced security.
  12. ClickHelp AI

Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.

ClickHelp

$ Details
paid Free Trial $175.0 / Monthly (Unlimited projects, 500 topics (pages, articles))
Platforms
Web Browser Linux Google Chrome Cloud Mac

Communifire features and specs

No features have been listed yet.

ClickHelp features and specs

  • Flexibility and Power: Rich topic content, Easy migration, Full reader UI customization
  • Collaboration and Teamwork: Cloud hosting, Customizable workflow, Email notifications
  • Single-Sourcing and Content Reuse: Cross-project content reuse, Multi-channel publishing
  • Comprehensive Reader UI: 6 ready Reader UI templates, Patented Full-Text Search engine
  • Analytics and Reporting: Project readiness, Topic ratings
  • Translation and Localization: Translator dashboard
  • ClickHelp AI: Integrations via Zapier
  • IP Allowlist: Mentions in comments
  • Audit Trail: RTL language support

Communifire videos

Communifire Demo - High Level Tour

More videos:

  • Demo - Communifire Product Demo by Simplifilm
  • Tutorial - How to Use the Communifire Intranet Software Page Builder

ClickHelp videos

ClickHelp Review - GreeneStep

More videos:

  • Review - ClickHelp 3 Minute Overview
  • Review - ClickHelp - Professional Online Documentation Tool Introduction
  • Review - ClickHelp - Professional Online Documentation Tool Introductionv

Category Popularity

0-100% (relative to Communifire and ClickHelp)
Project Management
100 100%
0% 0
Document Management
0 0%
100% 100
Communication
100 100%
0% 0
Knowledge Management
0 0%
100% 100

Questions and Answers

As answered by people managing Communifire and ClickHelp.

What makes your product unique?

ClickHelp's answer:

ClickHelp stands out for its combination of advanced features, ease of use, and focus on enhancing collaboration and productivity in technical writing teams.

User comments

Share your experience with using Communifire and ClickHelp. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Communifire and ClickHelp

Communifire Reviews

Kick Your SharePoint Addiction with 12 Powerful Alternatives
Communifire’s pricing starts at $10 per user per month, but only for groups between 15 and 100 users. Customers are required to have at least 15 users to set up Communifire. If you have more than 100, you’ll have to get in touch for a custom quote.
Source: blog.continu.co

ClickHelp Reviews

  1. It helps us a lot

    I like ClickHelp as we (my team) created a huge database with this tool and all the content is reusable. That makes the work simpler. We leave comments right inside the topic like in Google Docs. That is perfect! Nothing gets lost. The tool is cloud-based. So, we can work from any place. It happens that I make corrections during my weekend from home. It saves me from the necessity rush to the office. The portal is protected by a password. You may give access to your portal to your colleagues or readers and their permissions will be different. For us, the main advantage is that everything is in order and under control now.

    🏁 Competitors: MadCap Flare, Paligo
    👍 Pros:    Simple|Intuitive|Reasonable pricing|Feature rich
    👎 Cons:    None so far
  2. Great tool!

    I started to use ClickHelp a couple of years ago. So far it is the only service that gives me the ability to create several manuals from one and the same source. I create the initial document that contains all the information and then generate different outputs hiding and showing some parts of the document. I do not have to copy and paste the passages all the time. One more thing I love is the branding. As a freelancer, I am often engaged in several projects. So I have to take care of the consistency and corporate identity of my documentation for each project. Each company has its own rules. For ClickHelp it is not a problem. What I enjoy as well is that when something goes wrong I can get back to the exact version of the document that I need. All the changes are saved in the version history.

    🏁 Competitors: Paligo
    👍 Pros:    Reliable|Feature rich|Convenient|Good price

Best 25 Software Documentation Tools 2023
ClickHelp is a cloud-based documentation tool that allows businesses to create, manage, and publish online documentation, knowledge bases, user manuals, and help systems for their products or services.
Source: www.uphint.com
19 Best Online Documentation Software & Tools for 2023
ClickHelp offers a holistic solution for all your documentation needs. Right from authoring and hosting to publishing, ClickHelp assists you across all stages of the document-building process. Collaboration is a breeze for teams as they can work collectively on articles, track historical changes, and stay on top of all activities through internal comments.

Social recommendations and mentions

Based on our record, ClickHelp should be more popular than Communifire. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Communifire mentions (1)

  • What intranet solution would you use if you can build it from scratch?
    Check out http://axerosolutions.com/ they offer an on-premise option. Source: 10 months ago

ClickHelp mentions (3)

  • 7 Best Alternatives To MadCap Flare
    Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge bases, context help, and instructions. ClickHelp lets you to collaborate effectively with subject matter experts using the online portal, and publish documentation to a range of... - Source: dev.to / about 1 year ago
  • Good documentation platforms
    I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: about 2 years ago
  • Technical Writing Tools
    I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: about 3 years ago

What are some alternatives?

When comparing Communifire and ClickHelp, you can also consider the following products

Unily - Unily is a cloud-based intranet solution designed by SharePoint consultancy BrightStarr.

MadCap Flare - Documentation for Any Audience, Language or Format

Workplace by Facebook - Connect everyone in your company and turn ideas into action.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

DigitalChalk - Online Training Software and Learning Management System (LMS)

Dr.Explain - Dr.Explain software is a help file authoring tool.