Software Alternatives, Accelerators & Startups

CommPeak PBX VS NICE inContact

Compare CommPeak PBX VS NICE inContact and see what are their differences

CommPeak PBX logo CommPeak PBX

CommPeak’s Hosted Cloud IP-PBX is a web-based highly customizable and feature-rich solution - the ideal, low-cost solution for an enterprise of all sizes.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • CommPeak PBX Landing page
    Landing page //
    2023-08-20
  • NICE inContact Landing page
    Landing page //
    2023-10-04

CommPeak PBX videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to CommPeak PBX and NICE inContact)
Communication
9 9%
91% 91
VoIP
100 100%
0% 0
Enterprise Communication
11 11%
89% 89
Customer Support
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CommPeak PBX and NICE inContact

CommPeak PBX Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing CommPeak PBX and NICE inContact, you can also consider the following products

PBXware - PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Bicom Systems’ softswitch is offered in the Business, Call Center and Multi-Tenant Editions each supporting specific features.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

3CX Phone System - 3CXPhone is a free VoIP phone available for Windows, iPhone or any Android based smart phone such...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Acrobits Softphone - Acrobits Softphone, an app for entry into the world of SIP.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.