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Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days.
What types of data does Collectif analyze? - support tickets, - feedback, - interviews, - sales calls, - reviews, - deal reasons, - churns reasons.
How does it work? Connect the tools used across your company or upload interviews Get automatic transcripts, topic & sentiment labels, summaries, and insights generated by GPT-4 Quickly discover issues and opportunities, or even easier — ask your data questions!
How are insights generated? Each piece of data is analyzed and turned into Highlights (synthesis of information). Highlights are assigned to pre-defined Topics, like specific features or more universal things like Pricing or Customer Support. Once a week, Collectif analyzes highlights, identifying Insights (recurring themes).
Use cases: Prioritize bug fixes based on frequency in support tickets. Speed up interview analysis with transcriptions, summaries, and auto-tagging. Identify usability issues mentioned in support tickets and feedback forms. Review sales call summaries to pinpoint product-related objections. Gain deeper insight into new users’ challenges thanks to sales call analysis. Organize your research and share with other teams with ease. Identify gaps in your customer education program and help users solve their problems. Assess the general experience using sentiment from reviews and feedback forms. Define messaging and information hierarchy based on topic frequency. Find feature-specific feedback and research in a few clicks. Use feedback from lost deals to influence product direction.
Customers, contractors, and partners never have to install an app to message your team. It’s perfect for keeping track of customer support, operations, and sales messages. Confirm appointments, ask for reviews, offer promotions, the possibilities are endless.
Collectif AI Clerk ChatBased on our record, Clerk Chat seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This is a very painful problem to have. Receiving 2FA SMS programmatically is surprisingly difficult because of all the safeguards against scammers, even if your usage is legitimate. As you say, normal providers like Twilio are blacklisted so they are unreliable at best. https://clerk.chat offers the ability to receive SMS on genuine non-VOIP numbers. They are ridiculously bad at pretty much everything – terrible... - Source: Hacker News / 11 months ago
Are you currently running on Slack for internal communication? If so, consider Clerk - although you can also use Clerk without Slack, too. Your choice. Maybe their price points match your needs - you can make calls and send/receive sms and you have the option to keep your number or get a new one. May be worth looking into. https://clerk.chat/. Source: over 1 year ago
When you say group text, do you mean like a cohort of people? Or sending out the same text to a large group of people? If I’m understanding you correctly, you could consider something like https://clerk.chat - they let you keep your number or choose a new one. Up to you. Source: over 1 year ago
Great question. Check out clerk.chat - you can bring your own number or get a new one. Super simple setup. Tiered pricing options. Great customer support. Also happens to integrate with Slack and Teams - if you want that option. Hope this was helpful! Source: over 1 year ago
Have you looked into something like clerk.chat? You can send & receive SMS with your current number or you can get a new one. If you happen to run on Slack or Teams, it easily integrates if you want to go that route. Are you currently using a solution or trying to find one that works with your needs, such as travel, etc.? Source: over 1 year ago
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