Software Alternatives, Accelerators & Startups

CogniSaaS VS Usetiful

Compare CogniSaaS VS Usetiful and see what are their differences

CogniSaaS logo CogniSaaS

CogniSaaS is a customer-centric onboarding and implementation platform that enables cross-functional collaboration with internal and external stakeholders.

Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
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  • CogniSaaS
    Image date //
    2024-01-09
  • CogniSaaS
    Image date //
    2024-01-09
  • CogniSaaS
    Image date //
    2024-01-09
  • CogniSaaS
    Image date //
    2024-01-09

CogniSaaS is a customer-centric onboarding and implementation platform that helps enterprise SaaS businesses achieve faster time to value. It minimizes the usage of silos of tools; improves collaboration with customers and internal stakeholders; tracks and prioritizes hundreds of projects for value delivery through data visualization, visibility, and accountability.

Differentiators

1) Visibility - Get effortless visibility at different levels - tasks, use cases or modules, projects, and clients - Know which clients, projects, and use cases are going off track and progressing via alerts and progress

2) Accountability - Get single screen snapshot of revenue at risk, who is responsible for what & accountability - View them how you like, with various view options like Kanban, Gantt chart, list view

3) Customer-Centric Prioritization - CogniSaaS helps you with Customer-Centric Prioritization of implementation tasks & product roadmap - Automate onboarding with templatization for projects and use-cases for tracking customer business outcomes - It also gives leadership teams visibility of revenue impacts

4) Collaboration with Customers - Collaborate with customers via magic link to give them updates about their projects without having them log in - Just one click and your customers get access to a dedicated portal that lets them oversee projects, use cases, or modules and tasks

  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

CogniSaaS

$ Details
paid Free Trial $19.0 / Monthly (Per User)
Platforms
Jira Salesforce Hubspot Slack
Release Date
2021 December

CogniSaaS features and specs

  • Visibility: Yes
  • Accountability : Yes
  • Cross Functional Collaboration: Yes
  • Customer Centric Prioritization: Yes
  • Productivity: Yes
  • Document Repository: Yes
  • Resource & Capacity Planning: Yes
  • Timesheet Tracking: Yes

Usetiful features and specs

  • Product Tours: interactive guided tours
  • Checklists: user onboarding checklists
  • Smart Tips: contextual guidance and validation
  • Assistant widget: customer self help
  • Easy to Set-up and use: less than 5 min setup
  • Employee onboarding: employee tutorials and checklist

CogniSaaS videos

Planning and Tracking of Modules for Successful Implementation in Enterprise SaaS

More videos:

  • Review - CogniSaaS - Customer-Centric Onboarding & Prioritization Platform
  • Tutorial - CogniSaaS product explainer: How do we help you achieve customer-centric onboarding?

Usetiful videos

Create product tours without coding with Usetiful

More videos:

  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Category Popularity

0-100% (relative to CogniSaaS and Usetiful)
Project Management
100 100%
0% 0
Digital Adoption
0 0%
100% 100
User Onboarding And Engagement
Onboarding Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CogniSaaS and Usetiful

CogniSaaS Reviews

We have no reviews of CogniSaaS yet.
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Usetiful Reviews

  1. Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far

15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found — it’s premium version is just $99/month for up to 20,000 users.
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

What are some alternatives?

When comparing CogniSaaS and Usetiful, you can also consider the following products

Rocketlane - A collaborative customer onboarding platform

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

GuideCX - GUIDEcx provides customers with a white-labeled custom on-boarding / implementation experience that creates visibility, accountability and sends real-time updates when a product or service is scheduled for delivery.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

TaskRay - TaskRay by Bracket Labs is a project management tool application that operates within Salesforce.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.