Software Alternatives, Accelerators & Startups

Cognigy.AI VS AzureDesk

Compare Cognigy.AI VS AzureDesk and see what are their differences

Cognigy.AI logo Cognigy.AI

Conversational AI across the organization - service, operations, marketing, sales and HR.

AzureDesk logo AzureDesk

Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!
  • Cognigy.AI Landing page
    Landing page //
    2023-05-07
  • AzureDesk Landing page
    Landing page //
    2018-09-30

Cognigy.AI

Pricing URL
-
Release Date
2016 January
Startup details
Country
Germany
Founder(s)
Benjamin Mayr
Employees
50 - 99

Cognigy.AI videos

Cognigy.AI and RingCentral Engage Agent Handover

AzureDesk videos

AzureDesk Demo

More videos:

  • Demo - AzureDesk Introduction Demo
  • Review - Whiteboard Animation Video / Azuredesk

Category Popularity

0-100% (relative to Cognigy.AI and AzureDesk)
Customer Support
49 49%
51% 51
Help Desk
0 0%
100% 100
Tool
100 100%
0% 0
Chatbots
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cognigy.AI and AzureDesk

Cognigy.AI Reviews

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AzureDesk Reviews

8 Zendesk Alternatives to Rock Your Customer Service
AzureDesk is cloud-based help desk software aimed at small businesses. It offers a knowledge base with real-time, auto-suggest type search. A knowledge base is only as good as its search: irrelevant answers or slow results mean you’ll still end up with a customer support ticket, and a more frustrated customer.

What are some alternatives?

When comparing Cognigy.AI and AzureDesk, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Issuetrak - Issue tracking software for help desk and customer service

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Kapdesk - Kapdesk offers support teams with a helpdesk software to streamline support tasks.