Software Alternatives, Accelerators & Startups

Codetree VS Malcolm App

Compare Codetree VS Malcolm App and see what are their differences

Codetree logo Codetree

You can manage your entire development process through GitHub.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Codetree Landing page
    Landing page //
    2023-04-04
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Codetree features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Codetree videos

Derrick Reimer, Co-Founder of Drip and Founder of CodeTree - FE International Review

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Codetree and Malcolm App)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Project Management
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Codetree and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Codetree and Malcolm App. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Codetree seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Codetree mentions (2)

  • 6 lessons from a technical founder
    The first thing I did when I started building Savoir was not to write code, but to plan my sprints with a tool called Codetree. I highly recommend them by the way, if you're looking for a good GitHub powered project management tool. I planned my entire feature set through epics, and I would break things down into smaller issues on a bi-weekly basis. I personally really like working in more structured environments.... - Source: dev.to / over 1 year ago
  • New GitHub Issues Beta
    Very much agree, most projects I work on these days have components in multiple repositories and trying to coordinate work among them is challenging. We use Github Issues as a source of truth but have resorted to using third-party software on top of them to help get a bigger-picture view. Currently we're using Codetree: https://codetree.com/. - Source: Hacker News / almost 3 years ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Codetree and Malcolm App, you can also consider the following products

Linear - Streamlined issue tracking for software teams

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Gitscout - A beautiful Github Issues experience for macOS

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

16bugs - 16bugs is an all-in-one bug tracking software that makes it easier for you to manage all sorts of bugs in performance with the simple interface; ultimately, you will be more productive for sure.

Zendesk Support - Social Customer Support and Help Desk and Ticketing