Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
Based on our record, Codetree seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
The first thing I did when I started building Savoir was not to write code, but to plan my sprints with a tool called Codetree. I highly recommend them by the way, if you're looking for a good GitHub powered project management tool. I planned my entire feature set through epics, and I would break things down into smaller issues on a bi-weekly basis. I personally really like working in more structured environments.... - Source: dev.to / over 1 year ago
Very much agree, most projects I work on these days have components in multiple repositories and trying to coordinate work among them is challenging. We use Github Issues as a source of truth but have resorted to using third-party software on top of them to help get a bigger-picture view. Currently we're using Codetree: https://codetree.com/. - Source: Hacker News / almost 3 years ago
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